| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 67217 | 2006-03-21 08:41:00 | Email failed due to virus | csinclair83 (200) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 439663 | 2006-03-21 08:41:00 | I'm having trouble sending a important email to Dad, its saying its been rejected due to possible virus, so I updated antivirus and spyware and ran them both and both came up clean, so i restarted computer and did another virus and spyware scan, still clean. Resent the email....was rejected again. Is there something else I can do? As I really need to send this email, and I can send it by hotmail, but its preferable to be done with my normal email address, and if its being rejected now, then miore emails will be rejected by others if i dont resolve this.. Am using Outlook Express with Nortons Antivirus 2004, and adaware Thanks in advance for your help :) Chris |
csinclair83 (200) | ||
| 439664 | 2006-03-21 08:59:00 | Are you trying to send an attachment with the email such as an .exe, .doc.xls etc if so zip it up then try sending again | bartsdadhomer (80) | ||
| 439665 | 2006-03-21 09:02:00 | Is the problem that it wont send, or that your father can't receive it? Are you sending any attatchments? Some attatchment file types aren't allowed by certain clients, if this is the case (eg you're sending an exe), try renaming the file to give it a different file type (.txt for example), with a note in the email advising that the file type needs to be changed. [edit] Heh, i got beat. Although, homer, some programs wont let you send even a zipped exe, it has to have the file changed. |
roddy_boy (4115) | ||
| 439666 | 2006-03-21 09:13:00 | NO attachments... have pasted part of error message, have edited email addresses though (mine and dads) and it sends but comes back with error message Return-Path: <xxxxxx@xtra.co.nz> X-VirusChecked: Checked X-Env-Sender: xxxxx@xtra.co.nz X-Msg-Ref: server-12.tower-115.messagelabs.com!1142926520!19795855!1 X-StarScan-Version: 5.5.9.1; banners=-,-,- X-Originating-IP: [xxx.xx.xxx.xxx] X-SpamReason: No, hits=1.9 required=7.0 tests=HTML_60_70,HTML_MESSAGE, SUB_HELLO Received: (qmail 8835 invoked from network); 21 Mar 2006 07:35:21 -0000 Received: from mta204-rme.xtra.co.nz (HELO mta204-rme.xtra.co.nz) (xxx.xx.xx.xxx) by server-12.tower-115.messagelabs.com with SMTP; 21 Mar 2006 07:35:21 -0000 Received: from mta3-rme.xtra.co.nz ([xxx.xx.xx.xxx]) by mta204-rme.xtra.co.nz with ESMTP id <20060321073518.JKAJ19792.mta204-rme.xtra.co.nz@mta3-rme.xtra.co.nz> for <xxxxxxx@motorola.com>; Tue, 21 Mar 2006 19:35:18 +1200 Received: from ChrisSinclair ([xxx.xx.xx.xxx]) by mta3-rme.xtra.co.nz with ESMTP id <20060321073518.HVYU18193.mta3-rme.xtra.co.nz@ChrisSinclair> for <xxxxxx@motorola.com>; Tue, 21 Mar 2006 19:35:18 +1200 Message-ID: <003501c64cba$01759930$0301010a@ChrisSinclair> From: "Chris Sinclair" <xxxxxx@xtra.co.nz> To: "Dad" <xxxxxx@motorola.com> Subject: xxxxxxx Date: Tue, 21 Mar 2006 19:35:18 +1200 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0032_01C64D1E.95FECFE0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2900.2180 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 This is a multi-part message in MIME format. |
csinclair83 (200) | ||
| 439667 | 2006-03-21 09:41:00 | Can you post the error message your getting? | stu161204 (123) | ||
| 439668 | 2006-03-21 09:44:00 | i posted it b4...well that was the message i get back in the email that says it failed... maybe its nto exactly a error message but thats all the information i have... |
csinclair83 (200) | ||
| 439669 | 2006-03-21 09:48:00 | It is trying to send in html format, is it possible to change it to text then resend | supergran (108) | ||
| 439670 | 2006-03-22 05:56:00 | adjusted it, sent it..it worked... company must be refusing html based emails....wouldnt suprise me considering what u can do with html.. thanks guys :) am glad it wasnt coz of a real virus!!! |
csinclair83 (200) | ||
| 1 | |||||