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| Thread ID: 67172 | 2006-03-19 13:00:00 | Windows logo testing | Neptune83 (10023) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 439305 | 2006-03-19 13:00:00 | Bought hardware (Multi-function USB hub) from Dick Smith . Tried to install on Acer with Windows XP Home Edition but got " . . . has not passed Windows logo testing . . . " Tried to install anyway - would not . Googled to MS Support and got seven pages of instructions and as usual the first two of nine options were totally incorrect and I had to give up . Now, when I insert the installation CD - all I get is a list of programs but no start of the installation . This is the second such problem I have had with Dick Smith hardware installation (Whangarei) . I am amazed they continue to have this problem and do not release sensible installation CDs that actually work . I'll go to talk with them tomorrow but I assume they will not give a damn . Any suggestions? |
Neptune83 (10023) | ||
| 439306 | 2006-03-19 19:55:00 | Update - I have returned to a previous registry, so at least now the installation disc is recognized . I have checked out the DSE help site and searched for any information on "Windows Logo Testing" - nothing . There is a driver download for the product, but I assume this does no good until the software is installed, which it won't do until the logo testing bit is resolved . . . I assume the problem here is that the vendor has not paid a royalty to MS, so the software installation is blocked by XP - correct? Sorry to be so irritated but . . . catch 22 . |
Neptune83 (10023) | ||
| 439307 | 2006-03-19 20:38:00 | I think you are talking about a little box that comes up during the installation of the drivers that are not signed my Microsoft am I correct? If so does it give you an option to "continue anyway"? HTH :thumbs: |
The_End_Of_Reality (334) | ||
| 439308 | 2006-03-19 21:17:00 | Even if it says, it hasn't passed windows logo testing, it doesnt mean it wont work. Like the drivers for this monitor / mouse / the wireless USB adapter aren't digitally signed, but they work. Just click on continue anyway. |
Speedy Gonzales (78) | ||
| 439309 | 2006-03-19 23:16:00 | A multi function USB Hub shouldn't need drivers installed, XP should supply native drivers that will cover it. Have you got SP1/2 installed? |
bartsdadhomer (80) | ||
| 439310 | 2006-03-20 01:07:00 | I would call DSE support in Auckland and speak to a guru. The sales people won't know enough. Famous last words but "it should work". DSE offer a money back guarantee so if you are not happy, get your money back. | dolby digital (5073) | ||
| 439311 | 2006-03-20 05:26:00 | I take it that this is an XP4294 . The drivers provided are for the parallel and serial ports on the hub . The USB ports will be automatically handled by Windows . DSE show screen shots of installation proceeding on an XP system in the manual . There is no picture of a "Windows logo" problem, so I guess that DSE's manual is based on the as-released XP . That requirement povabaly came in with one of the SPs . Download that new driver zip file . It will probably install the two drivers . :D |
Graham L (2) | ||
| 439312 | 2006-03-21 00:28:00 | Thanks to all for the help . What I have been trying to do is transfer some Zip-drive files from a parallel 100MB machine to my Acer . I have dsicovered that yes, it is "normal" not to pay royalties to MS, so MS tries to put off the unsuspecting by threatening malfunctions . Yes, apparently if one proceeds anyway, things should be OK . Well, it wasn't . I contacted a DSE guru by email and he was exceptionally helpful and absolutely amazingly prompt . Fll marks to DSE for excellent support . We finally did manage to get the hub installed, but then, after an appalling amount of time spent, I discovered that although Iomega does have programs to get the parallel working with a hub, during an online "chat" with an Iomega guru I was told that Iomega doesn't support this! Well, by now I have spent so much otherwise productive to time fooling around with this that I have quit . I have found that Iomega makes a 100MB external USB Zip drive that will both read and write to my 100MB discs . Yes, Iomega does make larger drives that support reading 100MB discs, but will not write to them! Funny, that - gosh, I guess I'll just have to buy a bunch of 750MG discs, eh Iomega? Funny that the guru at Iomega didn't tell me about the smaller drive that would allow me to continue to use the 15 100MB discs I already have . . . I just happened to find it while shopping around online . So - thanks to you all . This has been quite an education . Results? (1) DSE has excellent online customer service (2) If you use equipment that warns about logo testing, it may well be that in a SP or update MS is inserting code that may (I repeat - MAY) make your life miserable . On the other hand, it MAY work just fine . Personally, in future, I'd rather not waste my time hoping it will . But - how do you know whether a box on the shelf has had royalties paid to MS? Dontcha love business ethics? |
Neptune83 (10023) | ||
| 439313 | 2006-03-21 00:41:00 | Aha . After all that, you wanted to use a parallel device on a USB adapter . Unfortunately, those adapters will usually work with printers . Other devices such as scanners and, it seems, Iomega ZIP drives, need access to the hardware registers of a printer port . For speed, they access them directly, not through the DOS/Windows APIs . The USB interface emulates registers for the APIs . :D |
Graham L (2) | ||
| 439314 | 2006-03-21 01:47:00 | Over many years, my experience with anything "Iomega" has been anything but good and I now avoid like the plague They're still stuck in a proprietary like time warp :yuck: |
bartsdadhomer (80) | ||
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