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Thread ID: 67265 2006-03-22 16:49:00 computer newbie-graphics problem cindygail (10042) Press F1
Post ID Timestamp Content User
439958 2006-03-22 16:49:00 I just switched my computer to a digital line and now any pictures are coming up distorted in color. I don't know where to start since I know nothing about computers. The cable company said it was a PC issue. Does anyone have any ideas on what I could try?
Thank you.
cindygail (10042)
439959 2006-03-22 20:21:00 Can you please explain a little further -
I just switched my computer to a digital line

Is this a brand of monitor, PC or connection to the internet?

Then we may be able to help you :-)
John W (523)
439960 2006-03-22 21:41:00 I got hooked up to my cable company's digital service. It was fine while the guy was there hooking it up but then the next day, the picture on my screen saver was distorted and now they all are whether I'm connected to the internet or not. Text is fine, just pictures. I don't know if it's a screen resolution problem or maybe a need to upgrade my video or graphics card? I have a pretty old computer with Microsoft 2000 on it. cindygail (10042)
439961 2006-03-22 23:31:00 what did the guy hook up? did he add any pci cards?

did you check it wasn't a loose monitor lead?
tweak'e (69)
439962 2006-03-22 23:33:00 Ring your cable companys help desk, if the problem happened the day after it was hooked up then odds are it may have done something to your system, and they may know how to fix it

otherwise

right click on your desktop

>a popup menu should appear

>select properties

you should get the display setting contol panel appear

> select settings

what is your colour set to

256 colour
high colour (16bit)
true colour (32bit)

If it is set at 256 colour your images would look pretty awful, my 2k system has ocasionally reset to 256 colours and switching it to true colour solves the problem, even high colour is an improvement

If it is already set to true colour, then it may be to check your video card drivers
Morgenmuffel (187)
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