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| Thread ID: 139497 | 2015-05-12 05:32:00 | Whea_uncorrectable_error Windows 8.1 | cowboy stu (7021) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1400543 | 2015-05-12 07:49:00 | Have you tried a Memory Test ? Just in case your interested, heres the result of the dump file: Bold is whats the cause ( what ever thats pointing to ?) WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe0013039b038, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value. Arg4: 000000000007010a, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: taskhost.exe CURRENT_IRQL: f STACK_TEXT: ffffd000`91be5c78 fffff800`06a44213 : 00000000`00000124 00000000`00000000 ffffe001`3039b038 00000000`b6000004 : nt!KeBugCheckEx ffffd000`91be5c80 fffff800`06c40f49 : 00000000`00000001 ffffe001`2ece6630 ffffe001`2ece6630 ffffe001`3039b038 : hal!HalBugCheckSystem+0xcf ffffd000`91be5cc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x22d STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE Followup: MachineOwner May want to have a read of www.sevenforums.com As well. BUT it can also be a faulty CPU as Speedy suggested. |
wainuitech (129) | ||
| 1400544 | 2015-05-12 08:31:00 | WHEN does it crash? When you do something?? Or anytime?? | Speedy Gonzales (78) | ||
| 1400545 | 2015-05-12 08:35:00 | crashes`any old time.. when idle only has firefox and winmail open .. on return has rebooted just a kitchen walk-by use |
cowboy stu (7021) | ||
| 1400546 | 2015-05-12 08:37:00 | If this is the cause GenuineIntel_PROCESSOR_CACHE it maybe the cache on the CPU. WHAT's the full model # of this laptop?? | Speedy Gonzales (78) | ||
| 1400547 | 2015-05-12 09:12:00 | MSoft memtest all ok Model NB10-A02L/D xc9282 Cheapie ex DSmith |
cowboy stu (7021) | ||
| 1400548 | 2015-05-12 09:54:00 | Run system information if you can find it. To the right of BIOS version, what does it say? I think the latest is 1.70. Or go to the system32 folder and run msinfo32.exe | Speedy Gonzales (78) | ||
| 1400549 | 2015-05-12 10:55:00 | bios ver 1.3 6/03/2014 smbios 2.8 | cowboy stu (7021) | ||
| 1400550 | 2015-05-12 10:59:00 | needless to say hasn't missed a beat today ! | cowboy stu (7021) | ||
| 1400551 | 2015-05-12 11:44:00 | Hmm I think this is the site for it here (www.mytoshiba.co.nz). The BIOS is up to 1.70. I would update it. Make sure you get the right one (if it's 64 bit, get the 64 bit BIOS) | Speedy Gonzales (78) | ||
| 1400552 | 2015-05-12 21:26:00 | updated bios.... if you don't hear from me again .... Thanks you guys ( gals ) great help |
cowboy stu (7021) | ||
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