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Thread ID: 67769 2006-04-05 07:50:00 Help!!! with new broadband setup miknz (3731) Press F1
Post ID Timestamp Content User
444133 2006-04-06 10:07:00 Is it going yet? You said you plugged it in and threw the cd at it. Has the pc found the modem? unplug it and plug back in. If you haven't already tried. wotz (335)
444134 2006-04-06 22:36:00 A lot of my friends had trouble with telecom lieing to them when they got ADSL a couple of years ago Greven (91)
444135 2006-04-08 00:29:00 Why dont they tell you that they will email a confirmation when they get a time from telecom? If they had told me this at the outset I wouldnt have had all the eeffin dramas!!!! Got this yesterday

*** This is an automatically generated message. Please do not reply to this email address. ***

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IMPORTANT INFORMATION ABOUT YOUR ACCOUNT
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We are pleased to inform you that your clear.net HighSpeed Internet service order has been assigned.


Your HighSpeed Internet Plan: HighSpeed2 Medium Usage
Your expected service date: Thursday, 13 April 2006


Please note that there are some instances where this date may be rescheduled. If your date is missed for any reason, we will endeavour to contact you with a new date within three working days.

You should expect a call from a technician on the date above informing you that your line will be worked on. Please note, because you have selected the partial install option, you are not required to be home on the date above.

We have already enabled your clear.net authentication settings which will be required when your line is enabled for an ADSL connection. When your ADSL connection is completed you will be able to set your ADSL modem configuration to the authentication settings below:


Your customer number: 123456789
Your username: blaablaa@dsl.clear.net.nz
Your email address: blaablaa@clear.net.nz
Your password: same as before


You can change your settings yourself, load your ADSL modem set-up CD and re-install the ADSL modem, or contact your ADSL modem vendor.

Should you experience any problems with your TelstraClear HighSpeed Internet service, or your plan or username is incorrect, please contact clear.net toll free on 0508 888 800.

Regards,
TelstraClear Internet Services Team.
miknz (3731)
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