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Thread ID: 68148	2006-04-19 09:01:00	External dvd will not read dvd	luckysmum (1528)	Press F1

Post ID	Timestamp	Content	User
447626	2006-04-19 09:01:00	Hi I have upgraded to a laptop about 2 months ago . It is a Nec with 500 ram . I brought a external dvd writer as it only came with a cdrom . Today when I tried copying some photos onto a brand new Sony dvd-rw disc it at first said the disc was full . Then nothing . So I took the disc out went back into my computer as I was going to check the disc but my dvd was not there . I looked everywhere but It had somehow uninstalled itself . I restarted my computer and that didn't change anything . I tried everything but nothing workerd . So I done a system restore for the 2nd april as I knew it was ok then . When I turned it back on it was the same so, I went and unpluged the dvd and replugged it in and it came back . I thought good . Not good . It will now play cds but not dvds . I put a dvd in that I had played when I got it and it will not even start . I went control panel-systems-hardware-device manager-dvdcd drives-clicked on the dvd and went trouble shoot but it said it was working poperly Is it the dvd drive or something else does anyone else know . I would appriciate any ideas . :help:	luckysmum (1528)
447627	2006-04-19 10:41:00	bump Hope someone knows what to look at or for.	supergran (108)
447628	2006-04-19 10:44:00	yes otherwise I will ring the shop in the morning and see if they know	luckysmum (1528)
447629	2006-04-19 13:00:00	Can you try the external drive on another PC? It sounds to me as though it might just be a dud drive. I've got a few a work that are showing similar wierd behaviour e.g. they might be able to read silver CDs but not CD-Rs, or seem okay with CDs but read only some DVDs. I've tried to clean the lens but I that didn't help. Bring fairly mechanical beasts they can just go bad. I'd probably wouldn't waste much time on it, and take it back.	gibler (49)
447630	2006-04-19 21:59:00	I finally managed to uninstall it last night thinking it may be driver conflict. But today the error message I am getting is windows is currently using the cd please wait beforer starting the cd writing wizard. Help I really do not want to reformat.	luckysmum (1528)
447631	2006-04-19 22:07:00	I also tried burning the photos to dvd with nero yesterday . It didn't work and this is the error log I got can anyone help understand this . Anne 1A20-020K-0000-2522-5589-7617 Windows XP 5 . 1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32 . dll': Ver=2 . 0 . 1 . 74, size=164112 bytes, created 10/27/2004 4:35:32 AM Nero Version: 6 . 6 . 0 . 14 Internal Version: 6, 6, 0, 14d (Nero Express) Recorder: <DVDRW USB 16X> Version: U089 - HA 2 TA 0 - 6 . 6 . 0 . 14 Adapter driver: <> HA 2 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <DVDRW USB 16X >Version: U089 - HA 2 TA 0 - 6 . 6 . 0 . 14 Adapter driver: <> HA 2 === Scsi-Device-Map === DiskPeripheral : FUJITSU MHT2040AT atapi Port 0 ID 0 DMA: On CdRomPeripheral : TEAC CD-224E atapi Port 1 ID 0 DMA: Off === CDRom-Device-Map === TEAC CD-224E Q: CDRom0 DVDRW USB 16X D: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 73400320 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 502MB (514480kB) Free physical memory: 230MB (235532kB) Memory in use : 54 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 19 . 4 . 2006 ISO compilation 6:19:16 PM #1 Text 0 File Isodoc . cpp, Line 6314 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : FALSE Multisession : TRUE Multisession type: : Start multisession Burning mode : DAO Mode : 1 ISO Level : 1 (Max . of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 6:19:16 PM #2 Text 0 File Reader . cpp, Line 127 Reader running 6:19:16 PM #3 ISO9660GEN -11 File geniso . cpp, Line 3297 First writeable address = 0 (0x00000000) 6:19:16 PM #4 Text 0 File Burncd . cpp, Line 3230 Turn on Disc-At-Once, using DVD media 6:19:16 PM #5 Text 0 File DlgWaitCD . cpp, Line 267 Last possible write address on media: 2298495 (510:46 . 45, 4489MB) Last address to be written: 607 ( 0:08 . 07, 1MB) 6:19:16 PM #6 Text 0 File DlgWaitCD . cpp, Line 279 Write in overburning mode: NO (enabled: CD) 6:19:16 PM #7 Text 0 File DlgWaitCD . cpp, Line 2433 Recorder: DVDRW USB 16X, Media type: DVD-RW Disc Manufacturer: RITEKW - 01 Disc Application Code: 64, Disc Physical Code: 214 6:19:16 PM #8 Text 0 File DlgWaitCD . cpp, Line 445 >>> Protocol of DlgWaitCD activities: <<< ========================================= 6:19:16 PM #9 Text 0 File ThreadedTransferInterface . cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 608 (608) = #608/0:8 . 8 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [DVDRW USB 16X] -------------------------------------------------------------- 6:19:16 PM #10 Text 0 File ThreadedTransferInterface . cpp, Line 1043 Prepare recorder [DVDRW USB 16X] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc not fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1245184, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 608 | lead-out | 1 | 0x41 | 0x00 6:19:16 PM #11 Phase 24 File dlgbrnst . cpp, Line 1832 Unknown BurnPhase 6:19:16 PM #12 Text 0 File Burncd . cpp, Line 4114 Cache writing successful . 6:19:16 PM #13 Phase 25 File dlgbrnst . cpp, Line 1832 Unknown BurnPhase 6:19:16 PM #14 Phase 36 File dlgbrnst . cpp, Line 1832 Unknown BurnPhase 6:19:17 PM #15 Text 0 File ThreadedTransferInterface . cpp, Line 2643 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 6:19:17 PM #16 Text 0 File DVDMinusRW . cpp, Line 269 Perform 'Quick Format' (type 15h) to set disc in 'Restricted Overwrite Mode' . 6:19:17 PM #17 Phase 136 File dlgbrnst . cpp, Line 1832 Unknown BurnPhase 6:23:19 PM #18 SCSI -1169 File Cdrdrv . cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x04 Sense Qual: 0x04 CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x04 0x04 6:23:57 PM #19 CDR -1135 File ThreadedTransferInterface . cpp, Line 1763 Unknown CDR error 6:23:57 PM #20 TRANSFER -27 File ThreadedTransferInterface . cpp, Line 1763 -27 Unknown error 6:23:57 PM #21 Phase 38 File dlgbrnst . cpp, Line 1832 Unknown BurnPhase Existing drivers: File 'Drivers\ADPU160M . SYS': Ver=v3 . 60a (Lab01_N(johnstra) . 010529-2218), size=101888 bytes, created 8/17/2001 6:07:32 PM Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)	luckysmum (1528)
447632	2006-04-19 22:14:00	So, are you trying to burn a cd, or a dvd, using XP's CD writing wizard?? XP doesnt support burning to DVD, by default . Only CD . If you want to burn to DVD, I would use something like Nero/Nerovision (http://www . . nero . com) (altho the burning to DVD bit, needs a serial) . Or CDBurnerXP Pro (http://www . cdburnerxp . se/) , which is free . But, I've never tried this program . What version of Nero, are you using? And how / what option did you select in Nero (or Nerovision), to burn the photos? You didnt format the dvd or cd, before you tried to burn to it, using Nero, did you??	Speedy Gonzales (78)
447633	2006-04-19 22:43:00	I am using Nero 6 that came with the dvd . XP doesnt support burning to DVD, by default . Only CD Thankyou I did not know this (altho the burning to DVD bit, needs a serial) . What is a serial My sister is on her way here to try and see if she can help as she is more computer savy than me . I will get her to read this and get her to ask any questions that I have not thought of .	luckysmum (1528)
447634	2006-04-19 22:54:00	(altho the burning to DVD bit, needs a serial). What is a serial A serial is a serial number, which is needed to enable the option, or to register a software program. Nero usually needs a serial number, so it goes further than the 30 days, or whatever. (If its a trial version). I think in your case, it would have come with a serial, since your version maybe an OEM version. It came with the DVD writer. And most of the options in Nero/Nerovision (well mostly Nerovision), also need a serial number. Whats the brand/model of the dvd writer?? And whats the exact version of Nero? 6.3?? 6.4? 6.5.xx? It could be the version of Nero thats the prob, and it may not recognise the external dvd writer properly.	Speedy Gonzales (78)
447635	2006-04-19 23:21:00	I am using Nero 6 that came with the dvd . use the Nero InfoTool . Located in START -> PROGRAMS -> NERO -> NERO TOOLKIT If it is able to pick up your external DVD drive, you will see information regarding its capabilities under the DRIVE tab on top . This will tell you what sort of discs the drive can write to . (MAke sure the external drive is selected using the drop down menu on the very top, it will show you drive letters) Put in a DVD-R that you know is blank and click on the DISC tab on top . If it is able to provide the correct details for it then I would suggest that you update your Nero 6 . I have a Asus laptop with built-in DVD-RW and it came with NERO 6 OEM as default application . MY WIndows XP had a real issue with it where it would not burn DVD's at all . I had to goto nero . com and download all updates available for nero 6 (i think there are 4 packages) . The first major update fixed my problem . IF the disc is not recongnised under the DISC tab, then either your DVD drive is faulty or DVD media you are using is not supported by that drive . I would suggest you try updating NEro first or better yet use an alternative DVD burning software from the internet . Hope this helps . :)	Mamaz (10231)
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