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| Thread ID: 68283 | 2006-04-23 09:43:00 | Internet Explorer and Outlook won't connect | Ian153 (7931) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 448742 | 2006-04-23 09:43:00 | I use an ADSL connection into Ihug. Up till a couple of weeks ago, I could stay connected and leave Outlook open and enjoy normal access at all times thru Outlook and IE. I loaded Zonealarm and since then after a while both IE and Outlook can't gain access to the net. It still appears as if I am connected but I then close IE and Outlook, disconnect and then connect and relaunch IE and Outlook, but still neither program will work. IE just gives the message "can't display page" and Outlook tries then says error. The only way to fix it is to reboot the computer. Any suggestions? |
Ian153 (7931) | ||
| 448743 | 2006-04-23 11:11:00 | Sounds like Zonealarm is shutting itself down, for some reason. Which is why its displaying cant display page. If u have XP, go to control panel / admin tools / services / Truevector internet Monitor. Dbl click on this entry, see if its on automatic and started. Not on stopped. Get the file in my sig below, and post the log here. |
Speedy Gonzales (78) | ||
| 448744 | 2006-04-24 09:05:00 | Logfile of HijackThis v1.99.1 Scan saved at 8:02:59 p.m., on 24/04/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\system32\hfp.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\SOUNDMAN.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\system32\taskswitch.exe C:\WINDOWS\system32\fast.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\D-Link\DSL-200\dslstat.exe C:\Program Files\D-Link\DSL-200\dslagent.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\system32\Fast.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Internet Explorer\iexplore.exe C:\DOCUME~1\Ian\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe |
Ian153 (7931) | ||
| 448745 | 2006-04-24 09:18:00 | Post ALL of the log. | Speedy Gonzales (78) | ||
| 448746 | 2006-04-30 02:58:00 | Hope I got it all this time. Thanks for any help Logfile of HijackThis v1.99.1 Scan saved at 1:54:46 p.m., on 30/04/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\system32\hfp.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\SOUNDMAN.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\system32\taskswitch.exe C:\WINDOWS\system32\fast.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\D-Link\DSL-200\dslstat.exe C:\Program Files\D-Link\DSL-200\dslagent.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\system32\Fast.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE C:\Program Files\Microsoft Office\Office10\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\DOCUME~1\Ian\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = ihug Internet O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll O2 - BHO: Watch for Browser Events - {42A7CE31-CEE7-4CCE-A060-A44A7E52E062} - C:\PROGRA~1\KEYBOA~1\kie.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: febooti ie&Zoom - {605F5EB4-E40B-4000-BD60-70CF5494ED9F} - C:\Program Files\febooti ieZoom\ieZoom.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\system32\fast.exe O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\D-Link\DSL-200\dslstat.exe icon O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\D-Link\DSL-200\dslagent.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: Start EasyFreeWebCam - {ECC5777A-6E88-BFCE-13CE-81F134789E8B} - C:\PROGRA~1\EASYWE~1\easywebcam.exe O9 - Extra 'Tools' menuitem: &EasyFreeWebCam - {ECC5777A-6E88-BFCE-13CE-81F134789E8B} - C:\PROGRA~1\EASYWE~1\easywebcam.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - scan.safety.live.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - v5.windowsupdate.microsoft.com O17 - HKLM\System\CCS\Services\Tcpip\..\{E1D277D6-B24B-481D-ACE8-EDAC6B0CD133}: NameServer = 203.0.178.191 O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: HFP Service (hfprog) - Unknown owner - C:\WINDOWS\system32\hfp.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe |
Ian153 (7931) | ||
| 448747 | 2006-04-30 03:13:00 | whats blocked ZA ? has outlook got green ticks? how is your adsl connected? internal modem, external modem, usb, ethernet ?? |
tweak'e (69) | ||
| 448748 | 2006-04-30 03:21:00 | Do you know what this file belongs to?? C:\WINDOWS\system32\hfp.exe And did you change this with a program?? R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = ihug Internet Can u see the icon as shown here? (vil.nai.com) The one thats circled in the pic of IE?? Dont know what these belong to. O9 - Extra button: Start EasyFreeWebCam - {ECC5777A-6E88-BFCE-13CE-81F134789E8B} - C:\PROGRA~1\EASYWE~1\easywebcam.exe O9 - Extra 'Tools' menuitem: &EasyFreeWebCam - {ECC5777A-6E88-BFCE-13CE-81F134789E8B} - C:\PROGRA~1\EASYWE~1\easywebcam.exe I would also check admin tools / services, as in my previous post. Zonealarm maybe switching itself off. |
Speedy Gonzales (78) | ||
| 448749 | 2006-04-30 08:25:00 | Did you install the Advanced Hide Folders on this machine (hfp . exe) from here . . . . http://www . softbe . com ? If not and you need to remove it . . . . Go to Start > Run and type cmd and OK . Type the below commands and hit "Enter" after each line sc stop hfprog sc delete hfprog Type Exit to close . ============================= Reboot and the run HJT and remove this line and delete the file if still there . O23 - Service: HFP Service (hfprog) - Unknown owner -C:\WINDOWS\system32\hfp . exe |
Pancake (6359) | ||
| 448750 | 2006-04-30 09:29:00 | Hi, Don't know where hfp.exe came from. I do have Hide files and have had this for a couple of years. As for EasyFree webcam. Yes that icon os on the IE toolbar. I am not using a camera at all. I have stopped Zonealarm from running, but still some issues |
Ian153 (7931) | ||
| 448751 | 2006-04-30 09:39:00 | I wouldnt stop Zonealarm while you're on the net. Was the service for ZA stopped under services?? Before you stopped it? If that icon is in IE, follow the info on the site I posted to remove it. And also tick that entry I posted in the log, then tick fix checked. In safe mode. Then reboot. And if you dont know what hfp.exe is tick that entry as well. |
Speedy Gonzales (78) | ||
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