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| Thread ID: 138490 | 2014-12-07 20:44:00 | Recommend me a cheap(ish) wireless gaming/skype headset | dugimodo (138) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1389680 | 2014-12-07 20:44:00 | I recently purchased a logitech H800 headset and am very disappointed in it, the RF dongle does not work well on any of 3 PC's I tried it on and although bluetooth to my smartphone works really well that's not what I bought it for. Seems this is a common problem with this and the H600. So I'm looking for any recommendations please. I put gaming in the title but in truth I use the headphones for skype calls while gaming more than for actual games so I guess I'm really after something for long skype calls mostly. What I'm looking for; 1. Under $150 2. Wireless with a reasonable range 3. good battery life 4. Reasonable sound 5. A mute function on the headset (I don't like push to talk) 6. Not logitech 7. Light on my head - large vinyl pads make my whole head sweat and I can't handle them for extended periods |
dugimodo (138) | ||
| 1389681 | 2014-12-07 21:01:00 | This isn't specifically helpful, but I'm curious what sort of issues you're having with the H800s? We have 15 of these, and 7 H600s, that all work flawlessly. They are coming up a year old. Did your issues develop after a while, should we expect these to start having issues soon? | inphinity (7274) | ||
| 1389682 | 2014-12-07 21:51:00 | The problem is broken scratchy distorted audio, particularly in the right ear and for the microphone. Using Skype people struggle to understand me. If you google this issue you'll see it's very common and some users have had the headphones replaced up to 4 times without any of the replacements fixing the issue. I suspect it's something to do with the USB ports on certain computers and if they are working well for you they are likely to continue to. forums.logitech.com I had an H600 that died suddenly that I used to really like but it also developed the same problem shortly before it died. Thinking back it worked flawlessly on my old PC but had this problem with the current one after I upgraded. I've seen all kinds of theories one of which is this happens on PC's that have USB 3.0 ports for some reason whether you use them or not, my old PC didn't have USB 3.0 but all 3 I tried testing this on do and all 3 had the same issue, maybe that's what it is. I'll test it on a couple of the ancient PC's at work and see what happens. Whether it's USB 3.0 or just newer USB controller chips who knows. Now that I think about it I remember blaming it on the new case with my H600's, I thought something was interfering internally due to how the cables ran or something. Using bluetooh to the smartphone is perfect though. |
dugimodo (138) | ||
| 1389683 | 2014-12-07 22:35:00 | If your computer has USB3.0 ports then these could be causing interference. From what I can find online it looks like the USB3.0 chipset itself is causing the interference so it doesn't matter if you don't even actually use the USB3.0 ports. Get a short USB extension lead and put the USB dongle in that so that you can position it away from the computer. We've seen issues with wireless keyboards/mice and doing that has fixed the problem so most likely the same thing going on here. |
CYaBro (73) | ||
| 1389684 | 2014-12-07 22:41:00 | I've tried an extension lead with no success, was contemplating a powered USB hub but if it doesn't work that's more money spent for nothing really (although It might be handy to have USB on the desk at times) | dugimodo (138) | ||
| 1389685 | 2014-12-08 00:35:00 | OK I just tried the H800 on two older machines with USB 2.0 only, 1 running XP and the other running Ubuntu - both work perfectly. My 3 machines at home are running windows 8 & windows 7 and all have USB 3.0 and all have the broken sound problem. Not conclusive but it does point to something in the newer hardware/drivers being the issue. I may try linux on one of my home machines at some point and see what happens. |
dugimodo (138) | ||
| 1389686 | 2014-12-08 02:30:00 | Hmm, I know at least 6 of our sets are being used on USB3-capable devices. Might have a bit of a play around. | inphinity (7274) | ||
| 1389687 | 2014-12-08 03:06:00 | It occurs to me all 3 of the problem machines are 64bit as well | dugimodo (138) | ||
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