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Thread ID: 68397	2006-04-26 21:31:00	Infrared Adapters - IrDA-USB	Prisoner (10121)	Press F1

Post ID	Timestamp	Content	User
449823	2006-04-26 21:31:00	My 4 yr old daughter uses an insulin pump with a software program that we can use to both upload and download data from the pump via a IrDA-USB cable. We are having lots of trouble getting the computer to recognise that the pump is within range. The software hasn't passed the "Windows Logo testing to verify its compatibility" but it did work a few times for us. Now it has been suggested that we deactivate the Windows Firewall to get it to work more easily. Does this sound like a good idea? or could there be any other options? Thanks Jane	Prisoner (10121)
449824	2006-04-26 21:40:00	This, The software hasn't passed the "Windows Logo testing just means it hasnt been tested by MS . It doesnt mean it wont work . Just click on YES/continue to install the drivers for whatever . No, I wouldnt deactivate the firewall, if its the only firewall you've got . If you're online as well . If the computer does detect the pump, the firewall isnt the prob . An extension (if the adapter is plugged into the back of the case), might help . Or if the case has USB ports on the front of the case, plug it in here .	Speedy Gonzales (78)
449825	2006-04-27 06:28:00	Logfile of HijackThis v1.99.1 Scan saved at 5:25:54 p.m., on 04/27/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\BRMFRSMG.EXE C:\WINDOWS\Explorer.EXE C:\WINDOWS\SOUNDMAN.EXE C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\system32\ctfmon.exe C:\Old PC Backup\Program Files\Netscape\Communicator\Program\AIM\aim.exe C:\Program Files\Brother\PhotoCapture\BrMfPop.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\WINDOWS\system32\ntvdm.exe C:\WINDOWS\system32\winlogon.exe C:\PROGRA~1\Netscape\Netscape\Netscp.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Messenger\msmsgs.exe C:\PROGRA~1\WINZIP\winzip32.exe C:\WINDOWS\system32\wuauclt.exe C:\unzipped\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = searchmiracle.com R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.childrenwithdiabetes.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ww.xtra.co.nz/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = searchmiracle.com N3 - Netscape 7: user_pref("browser.startup.homepage", "xtra.co.nz); (C:\Documents and Settings\Family\Application Data\Mozilla\Profiles\default\9dlox5ef.slt\prefs.j s) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\Family\Application Data\Mozilla\Profiles\default\9dlox5ef.slt\prefs.j s) O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo O4 - HKCU\..\Run: [NIM] C:\Old PC Backup\Program Files\Netscape\Communicator\Program\AIM\aim.exe -cnetwait.odl O4 - Global Startup: Brother PhotoCapture Manager.lnk = C:\Program Files\Brother\PhotoCapture\BrMfPop.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (file missing) (HKCU) O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - download.spyspotter.com O17 - HKLM\System\CCS\Services\Tcpip\..\{A8822E9C-C081-4C70-940B-734BB9DC4E93}: NameServer = 202.27.158.40 202.27.156.72 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe	Prisoner (10121)
449826	2006-04-27 06:47:00	Thanks for your reply - I hope that log was helpful?? Everytime I plug the IR cable in I hear a noise, but no icon comes up in the taskbar - in my settings for the wireless link - the box to show the icon is ticked. Could this mean the cable is not working? Hoping for help Jane.	Prisoner (10121)
449827	2006-04-27 06:58:00	Umm the sig below is only if u have probs. BUT, since u asked: Close browsers. Run hijackthis again tick these entries and tick fix checked. R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = searchmiracle.com R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = searchmiracle.com O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (file missing) (HKCU) This is this (www.symantec.com) O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - download.spyspotter.com O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit So, did you click on continue to allow the driver to install??	Speedy Gonzales (78)
449828	2006-04-27 07:35:00	Ooooops Sorry - I didn't quite understand ;) I have reinstalled the drivers and we have had success :thumbs: It was still a bit touchy, but with the lights off to stop any glare we managed. The icon never came up in the toolbar though - and I had been waiting for that to show - thinking if it wasn't there the cable wasn't working. Thanks!! :D	Prisoner (10121)
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