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Thread ID: 68585 2006-05-04 02:11:00 Why wont my Keyboard work? CaptinMoor (8392) Press F1
Post ID Timestamp Content User
451954 2006-05-04 02:11:00 Hi there guys and girls. I have a bit of a problem. This person has just droped off there computer to have some viruses removed I have pluged all my keyboards and screen and stuff into it but the keyboard wont work. I have a mouse that works but no keyboard.

I am running a Micro soft wireless set up but haveloaded drivers and everything to no avail. Anyone got any ideas.

Any info greatly appreicated.

Thanks

Tim
CaptinMoor (8392)
451955 2006-05-04 04:07:00 Flat batteries?

Try a kb that plugs into a ps/2 or USB port.
Speedy Gonzales (78)
451956 2006-05-04 04:44:00 Press the connect buttons ;) Rob99 (151)
451957 2006-05-04 05:19:00 Hmmmm... Wireless things are always a hassle. pcuser42 (130)
451958 2006-05-04 05:37:00 Borrow/buy (cheap on trademe) a P/S connecting keyboard, all [modern] computers support them standard. If its an older computer it may have a DIN connection (as my neighbours one has) Myth (110)
451959 2006-05-04 07:15:00 Thanks Guys but I have a PS keyboard tried that Tried every single keyboard under the sun and installed and removed the drivers for each. Starting to lose it. Any help. CaptinMoor (8392)
451960 2006-05-04 07:55:00 Use a USB KB, maybe their PS2 port is stuffed. pctek (84)
451961 2006-05-04 08:55:00 Well thats what I have triwd but only the mouse works when I plug that in. Its reall pissing me off. PS keyboard doesnt work when plug in and USB dosnt work. Really hard to figure out. Any more help appreicate CaptinMoor (8392)
451962 2006-05-04 10:58:00 If you're using an older OS (eg Win98) with a USB keyboard, it might pay to check the drivers are working, as the K/B might not be being picked up by the OS. Try reloading them.
Also check that USB keyboard is enabled in BIOS (if that's possible given that pressing DEL may be a problem in itself :D)
Anything beyond that, it's probably going to be new PC time.
SmegEd (8440)
451963 2006-05-04 22:40:00 Get them to drop in their keyboard just in case .

Personally speaking, if I were servicing computers I would always have both pluggable (Din/PS2) and USB keyboards to hand, though it sounds like you do anyway . Wireless can be too flaky, especially on a PC that you already know to be munged, so why waste time installing drivers etc on a crook computer? .

Other than that it soumds like a socket/MB problem .

As an alternative approach take out the HDD and install it as a slave on another box then run your AV and antispyware processes to clean it up in case there is something there that is stopping it .

Once clean you could then install it as the master in another pc, boot and see if you can access the bios and use a keyboard . That would tell you if the original MB is stuffed . Just don't let it try to boot to Windows or you may bugger the original drivers . If that happened you would have to get to device manager, delete all drivers then let it find the correct ones again on reboot in its original box .

There are always options .

Cheers

Billy 8-{)
Billy T (70)
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