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Thread ID: 68583	2006-05-04 02:02:00	my system locking up	Buff_K (691)	Press F1

Post ID	Timestamp	Content	User
451924	2006-05-04 02:02:00	Hello, my computers been running fine until last night when I was asked if as part of Windows Update whether I would let them check if I have a legal version of Windows. I hit yes go ahead, and then when my Sygate Firewall asked if I would allow this I suddenly got scared and hit no. My computer froze completely and I had to reboot. I have since had to reboot dozens of times because as soon as it reboots the Windows update pops up, I hit Yes and Yes and nothing. Sometimes it doesnt pop up but after 5 minutes (if that) it locks up again. I have tried system restore a few times and it works good for about a half hour, but eventually the Update pop up appears and it freezes. This is the fourth system restore I have tried, I have turned off Auto update whilst I was in safe mode, and so far so good (half hour and no probs!). It does however mean I cannot update my windows - if indeed this time it works anyway. I have virus and spyware checked and its come up clean. Heres my HJT report if its any use, I would really appreciate any help! Ta, Caleb Logfile of HijackThis v1.99.1 Scan saved at 12:25:35 p.m., on 4/05/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Sygate\SPF\smc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\PowerS.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\LiveUpdate\LiveUpdate.exe C:\Program Files\Belkin Wireless Input Device\Wireless Keyboard\Versato.exe C:\Program Files\Prolink\PlayTV Pro\TVRMVCR.EXE C:\Program Files\Belkin Wireless Input Device\Wireless Keyboard\OSD.EXE C:\Program Files\Prolink\PlayTV Pro\TVSCHL.EXE C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\wscntfy.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat C:\Program Files\Hijack This\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xtra.co.nz/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [PowerS] C:\WINDOWS\PowerS.exe O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BTCLiveUpdate] "C:\Program Files\LiveUpdate\LiveUpdate.exe" /autostart O4 - Global Startup: Enable Wireless Keyboard Driver.lnk = C:\Program Files\Belkin Wireless Input Device\Wireless Keyboard\Versato.exe O4 - Global Startup: Free WebSite Tools.lnk = ? O4 - Global Startup: Remote Control.lnk = C:\Program Files\Prolink\PlayTV Pro\TVRMVCR.EXE O4 - Global Startup: Remote Controller.lnk = C:\Program Files\Prolink\PlayTV\TVRMVCR.EXE O4 - Global Startup: Schedule Manager.lnk = C:\Program Files\Prolink\PlayTV Pro\TVSCHL.EXE O4 - Global Startup: Scheduler.lnk = C:\Program Files\Prolink\PlayTV\TVSCHL.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} (InstallCtl Class) - download.redswoosh.net O17 - HKLM\System\CCS\Services\Tcpip\..\{1DAAE697-02BC-4B66-95C2-4A79FC1E41D1}: NameServer = 202.27.158.40,202.27.156.72 O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe	Buff_K (691)
451925	2006-05-04 02:14:00	Go into your Sygate Firewall settings and allow Windows Update (most likely wuauclt.exe) to run and access the net.	Antmannz (6583)
451926	2006-05-04 02:24:00	I can't find Windows Update in Sygate. Is it the Windows Installer (msiexec.exe)? Or do I need to turn on Automatic Updates again first?	Buff_K (691)
451927	2006-05-04 02:29:00	You will need to turn on Automatic Updates. It's unlikely to be msiexec.exe, but you never know.	Antmannz (6583)
451928	2006-05-04 02:41:00	Boot into safe mode, run HJT again, tick these entries and tick fix checked. O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - Global Startup: Free WebSite Tools.lnk = ? O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause - run this manually. O4 - HKCU\..\Run: [BTCLiveUpdate] "C:\Program Files\LiveUpdate\LiveUpdate.exe" /autostart - I dont know what this is for. Do you know what this is for?? And update Java here (www.java.com)	Speedy Gonzales (78)
451929	2006-05-04 03:00:00	LiveUpdate is part of the Norton/Symantec product family, used to update virus signatures etc.	Antmannz (6583)
451930	2006-05-04 03:04:00	Actually I think this particular LiveUpdate is for my DVD drive to update the firmware, but I could not find it on my second Hijack this scan interestingly. Thanks for you help guys, I'll see if it works.	Buff_K (691)
451931	2006-05-04 03:09:00	Liveupdate for Symantec doesnt usually start on bootup . Its usually configured thru the Control Panel . Thats possible, if the dvd is a BTC dvd .	Speedy Gonzales (78)
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