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Thread ID: 68611 2006-05-05 04:18:00 Please help - system stability Commie (10353) Press F1
Post ID Timestamp Content User
452271 2006-05-05 04:18:00 I'm tearing my hair out - all i do is come home from work for the last 2 weeks and try to figure out this problem then sleep and repeat.

I built a computer 2 months ago:

AMD 64 3700+
ASUS A8N5X
WD SATA 320g HD
ASUS combo CD/DVD
ANTEC 500w psu w/ dual 12v
XFX nVidia 6800 XT pci-e
XP pro w/ sp2 all updated and current
4x512 Corsair XMS3200 (same model specs in dual channel)

It worked fine for the first month - now for the last month I am having serious issues.

Here is what happens:

The screen will get distorted - either whacked out polygons or symmetric distortions. Sometimes it will freeze and pop back to normal or it will just freeze.

Then either the monitor will blink to black for a couple seconds then pop back on and repeat.

Or after it freezes it will turn black and nothing - the cpu is still on - but nothing happens - i can do nothing but a hard reboot.

other times it will crash - and for literally a split second i get the BSOD then it reboots.

I can find no rhyme nor reason why this happens. Sometimes it happens constantly and consistently - other times i can go for hours with no problem.

it almost always happens when i play BF2 - but it also happens on the desktop - and 2 times it happened during POST.

--------------------------
What I've done
after reading and researching it seems that it could be:
vid card faulty, power supply, a device driver, corrupted xp install, over heating, other.

* I've monitored the temperatures and voltage - all seem fine.
* taken out vid card, memory visually inspected and put them back in - looks fine.
* flashed bios to newest version
* uninstalled, reinstalled back and forth for the vid driver
* relaxed the memory timings to 2.5-3-3-6 2T
* tested memory
* disabled the hardware accelerator and unchecked write enabling
* have the case opened with 2 4" fans right on the cpu/vid card
* several runs of NAV internet security and spybot

**I am very careful about minimizing virus/malaware risks.

It really doesn't seem to like BF2.

Please Please I really need help - i'm out of ideas and it seems over my head.

Below I've included logs from both the Application and System errors

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 5/4/2006
Time: 8:10:08 PM
User: N/A
Computer: JOE
Description:
The COM+ Event System detected a bad return code during its internal processing.
HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemo bj.cpp.
Please contact Microsoft Product Support Services to report this error.

For more information,
see Help and Support Center at go.microsoft.com
------------------------------------------------------------------

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 5/4/2006
Time: 8:10:16 PM
User: N/A
Computer: JOE
Description:
The Forceware Web Interface service terminated with service-specific error 1 (0x1).

For more
information, see Help and Support Center at go.microsoft.com
-----------------------------

Event Type: Error
Event Source: nv
Event Category: None
Event ID: 108
Date: 5/2/2006
Time: 10:29:40 PM
User: N/A
Computer: JOE
Description:
The driver nv4_disp for the display device \Device\Video0 got stuck in an infinite loop.
This usually indicates a problem with the device itself or with the device driver
programming the hardware incorrectly. Please check with your hardware device vendor for
any driver updates.

For more information, see Help and Support Center
at go.microsoft.com

Data:
0000: 00 00 00 00 03 00 46 00 ......F.
0008: 00 00 00 00 6c 00 04 c0 ....l..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
-----------------------------------

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 5/3/2006
Time: 11:08:08 PM
User: JOE\JoeK
Computer: JOE
Description:
DCOM got error "The service cannot be started, either because it is disabled or
because it has no enabled devices associated with it. " attempting to start the
service helpsvc with arguments "" in order to run the server:
{833E4010-AFF7-4AC3-AAC2-9F24C1457BCE}

For more information, see Help and
Support Center at go.microsoft.com
---------------------------------

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 5/3/2006
Time: 11:15:24 PM
User: NT AUTHORITY\LOCAL SERVICE
Computer: JOE
Description:
The machine-default permission settings do not grant Local Activation permission
for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission
can be modified using the Component Services administrative tool.

For more information,
see Help and Support Center at go.microsoft.com
--------------------------------------

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/4/2006
Time: 6:51:31 PM
User: N/A
Computer: JOE
Description:

Error code 100000ea, parameter1 8a292298, parameter2 8a0f8570, parameter3 bacd7cb4,
parameter4 00000001.

For more information, see Help and Support Center at
go.microsoft.com
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 65 100000e
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 38 61 eters 8a
0030: 32 39 32 32 39 38 2c 20 292298,
0038: 38 61 30 66 38 35 37 30 8a0f8570
0040: 2c 20 62 61 63 64 37 63 , bacd7c
0048: 62 34 2c 20 30 30 30 30 b4, 0000
0050: 30 30 30 31 0001
--------------------------------

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 5/3/2006
Time: 9:20:11 AM
User: JOE\JoeK
Computer: JOE
Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with
DCOM within the required timeout.

For more information, see Help and
Support Center at go.microsoft.com
-------------------------------------------


=======================
application logs

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/23/2006
Time: 10:50:01 PM
User: N/A
Computer: JOE
Description:
Faulting application nmain.exe, version 103.0.2.10, faulting module
ascompbr.dll, version 2005.1.2.6, fault address 0x00009179.

For
more information, see Help and Support Center at
go.microsoft.com

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6e 6d 61 ure nma
0018: 69 6e 2e 65 78 65 20 31 in.exe 1
0020: 30 33 2e 30 2e 32 2e 31 03.0.2.1
0028: 30 20 69 6e 20 61 73 63 0 in asc
0030: 6f 6d 70 62 72 2e 64 6c ompbr.dl
0038: 6c 20 32 30 30 35 2e 31 l 2005.1
0040: 2e 32 2e 36 20 61 74 20 .2.6 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 39 31 37 39 0d 0009179.
0058: 0a .
------------------

Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 4/25/2006
Time: 12:18:35 AM
User: N/A
Computer: JOE
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.
The following information is part of the event: NVIEW : msmsgs: WAIT_TIMEOUT,
while waiting for a read to clear - resetting read event
.-------------------------------

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 4/30/2006
Time: 1:59:52 PM
User: N/A
Computer: JOE
Description:
Fault bucket 273724888.

For more information, see Help and Support Center
at go.microsoft.com
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 37 33 37 32 34 38 38 27372488
0010: 38 0d 0a 8..
--------------------------------------

Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 4/30/2006
Time: 11:50:05 PM
User: N/A
Computer: JOE
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: NVIEW :
Explorer: Mutex Recovery Code - after 5 seconds, mutex still stuck.
NView (and Mutexes) are now disabled.
.------------------------------------------

Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 4/30/2006
Time: 11:50:25 PM
User: N/A
Computer: JOE
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: NVIEW : Explorer:
Mutex Recovery Code - mutex still stuck - PID:118 now has a back count of:1.
.
------------------------------------------------

Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 4/30/2006
Time: 11:52:29 PM
User: N/A
Computer: JOE
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: NVIEW : rundll32:
Mutex Recovery Code - App has been disabled in our persistent table
.

----------------------------

Event Type: Error
Event Source: Apache Service
Event Category: None
Event ID: 3299
Date: 5/2/2006
Time: 11:32:48 PM
User: N/A
Computer: JOE
Description:
The Apache service named reported the following error:
>>> apache.exe: could not open document config file
C:/Program Files/NVIDIA Corporation/NetworkAccessManager/Apache Group/Apache2/conf/httpd.conf
.

For more information, see Help and Support Center at go.microsoft.com
--------------------------------------

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 4/23/2006
Time: 10:50:39 PM
User: JOE\Administrator
Computer: JOE
Description:
Detection of product '{91110409-6000-11D3-8CFE-0050048383C9}',
feature 'OfficeUserData', component '{4A31E933-6F67-11D2-AAA2-00A0C90F57B0}' failed.
The resource 'HKEY_CURRENT_USER\Software\ODBC\ODBC.INI\MS Access Database\'
does not exist.

For more information, see Help and Support Center at
go.microsoft.com
Commie (10353)
452272 2006-05-05 04:19:00 Looking at the timing of the crashes vs the logs these 2 seem to always be there

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 5/4/2006
Time: 8:10:08 PM
User: N/A
Computer: JOE
Description:
The COM+ Event System detected a bad return code during its internal processing.
HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemo bj.cpp.
Please contact Microsoft Product Support Services to report this error.


and

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 5/4/2006
Time: 8:10:16 PM
User: N/A
Computer: JOE
Description:
The Forceware Web Interface service terminated with service-specific error 1 (0x1).

For more information, see Help and Support Center at go.microsoft.com

and this one.


Event Type: Error
Event Source: Apache Service
Event Category: None
Event ID: 3299
Date: 5/2/2006
Time: 11:32:48 PM
User: N/A
Computer: JOE
Description:
The Apache service named reported the following error:
>>> apache.exe: could not open document config file
C:/Program Files/NVIDIA Corporation/NetworkAccessManager/Apache Group/Apache2/conf/httpd.conf
Commie (10353)
452273 2006-05-05 04:44:00 Graphics card. RMA it. pctek (84)
452274 2006-05-05 04:46:00 Looks like some of those entries are pointing to Nortons, the video drivers, or the videocard.

Are all the drivers for the mobo installed as well??
Speedy Gonzales (78)
452275 2006-05-05 05:19:00 Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 5/5/2006
Time: 12:06:03 AM
User: N/A
Computer: JOE
Description:
The Forceware Web Interface service terminated with service-specific error 1 (0x1) .

For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com


I just tried BF2 again - boom crash - but the BSOD is blaming
nv4_disp for an infinite loop .

Could this be the drivers for the mobo chipset? Which is nForce4?

If so what can I do?
Commie (10353)
452276 2006-05-05 05:22:00 I just tried BF2 again - boom crash - but the BSOD is blaming
nv4_disp for an infinite loop .

Could this be the drivers for the mobo chipset? Which is nForce4?

If so what can I do?

This file belongs to the videocard drivers .

Either uninstall the Nvidia drivers in add/remove programs, use Drivercleaner pro (http://www . drivercleaner . net) to remove all entries for the videocard drivers .

Or take the videocard back and get it replaced . If its under warranty .

And make sure you're installing the 64 bit version of the video drivers, if the mobo and version of windows is 64 bit .
Speedy Gonzales (78)
452277 2006-05-05 05:29:00 Get updated videcard drivers from here (www.nvidia.com)

Make sure you download the right version for your version of windows.
Speedy Gonzales (78)
452278 2006-05-05 05:41:00 ok i just crashed again - though this time it was the monitor blinking on and off...grrrrrrrrr

it definitely seems to be something with nVIdia.

So either the vid card, firewall, mobo chipset.

For the life of me i cant figure out how to get rid of the firewall.........

i'll try using the drivercleaner pro then re-install the drivers. and yes i have been removing thru add/remove software - and getting the drivers straight from nvidia.

no im not running the 64 bit versions
Commie (10353)
452279 2006-05-05 05:48:00 Install drivercleaner and run it in safe mode . NOT in normal XP .

Then select the Nvidia drivers (the entry that just says Nvidia), and it'll remove all entries for it . Then reboot, then reinstall the latest version of the videocard drivers . If it still crashes, the videocard is the prob . Take it back .

What firewall? If this is the NV firewall, this is part of the mobo . If you're talking about XP's firewall, DON'T disable it, unless you have another firewall installed .

Its either the videocard or the videocard drivers .
Speedy Gonzales (78)
452280 2006-05-05 08:22:00 graphics overheat drcspy (146)
1 2