| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 68746 | 2006-05-09 12:22:00 | DSL speed explaination ? | phantum (10279) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 453517 | 2006-05-10 00:03:00 | Yep I had the 250kbps right meaning bits not bytes, I had thought that the person I spoke to on the phone was confusing the two when she said the connect speed and download speeds were completely diffrerent. So it sounds like the connection speeds are not the limiting factor, rather than upgrade to 3.2 Mbps just need ISP to allocate us more download bandwith. Is this the same in other countries anyone know ? |
phantum (10279) | ||
| 453518 | 2006-05-10 00:20:00 | Just out of interest, because all "wired" dsl is simply resold Telecom capacity and runs on their equipment, Dslams and lines, what influence can an independent supplier have on line speed? On the bare face of it, it seems to me that barring contention ratio problems on Dslams and traffic congestion on the backbone, the only other factors that could affect line speed would be distance from exchange, quality of line, dsl modem setup and computer setup. If that is the case, the only reason to favour one ISP over another would be their pricing packages and the responsiveness and knowledge capabilities of their help desk. Speed issues would be the same as for any other ISP. I've been curious about this for some time, but never got around to asking. Obviously there may be more to it than I know, but that's why I am asking the questions now. Cheers Billy 8-{) :confused: |
Billy T (70) | ||
| 453519 | 2006-05-10 00:22:00 | I'm with Xnet on the 2mg service and for the last week or so I have been unable to get over 250 kb, i have sent countless emails and they haven't bothered there arse. 250 kBps is perfectly acceptable for a 2M connection :) |
stu161204 (123) | ||
| 453520 | 2006-05-10 00:25:00 | So it sounds like the connection speeds are not the limiting factor, rather than upgrade to 3 . 2 Mbps just need ISP to allocate us more download bandwith . I think half the problem is there new contention ratios . Is this the same in other countries anyone know ? Not sure, as most countries are not in the same boat as NZ (part from one or two) |
stu161204 (123) | ||
| 453521 | 2006-05-10 00:29:00 | Just out of interest, because all "wired" dsl is simply resold Telecom capacity and runs on their equipment, Dslams and lines, what influence can an independent supplier have on line speed? On the bare face of it, it seems to me that barring contention ratio problems on Dslams and traffic congestion on the backbone, the only other factors that could affect line speed would be distance from exchange, quality of line, dsl modem setup and computer setup . If that is the case, the only reason to favour one ISP over another would be their pricing packages and the responsiveness and knowledge capabilities of their help desk . Exactly . You got it . And the fact that some people just object to Xtra because its Telecom . While I am getting rubbish speeds at present while Telecom accumulate sufficient whinges to go out and upgrade the exchnage here, at least I'm getting free rubbish broadband . Now if I was with another ISP I can't see they'd be refunding me in full each month as its "not their fault" . |
pctek (84) | ||
| 453522 | 2006-05-10 00:36:00 | A particular ISP network and available bandwith can also have an affect on speed. | Safari (3993) | ||
| 453523 | 2006-05-10 00:51:00 | Just out of interest, because all "wired" dsl is simply resold Telecom capacity and runs on their equipment, Dslams and lines, what influence can an independent supplier have on line speed? Wholesale Bitstream may be resold Telecom capacity but most ISP have gone for Unbundled Bitstream (more margin) where the traffic is eventually handed off to the ISP for them to use their own links to the "Internet" . The ISPs capacity would be relevant with UBS but at the moment it seems that either Telecom's links from the DSLAMS or their system for managing speeds is constipated . |
PaulD (232) | ||
| 453524 | 2006-05-10 00:56:00 | The "Worldwide Average Speed" of the internet is about 300 kilobits per second. If you really want to measure your speed do the NZ Speedtests or download multiple files from multiple sites and add up the speeds. |
KiwiTT_NZ (233) | ||
| 453525 | 2006-05-10 02:58:00 | Hi everyone, Got a different one on this subject . I used to be an XTRA customer for many years and always had speed problems with my connection . Being on a 2 Mbps plan, download speeds varied between 60 and 150K bytes/s . Talking numerous times to XTRA, have been told that everything seems OK on their site and the problem must be somewhere on the lines in my house or computer settings . Since I couldn't find a problem on my side, I asked for a technician to come to my place to sort out the problem . I was told that I have to pay for this myself to which I agreed – no problem, I am running an internet based home business and need a reliable internet connection . A few hours later I received a call from XTRA that the technician has been cancelled for the reason that their test show that everything is working as it should on XTRA’s and Telecom’s side and suggested to run a speed test over 3 days, 3 times a day with 2 different logins and e-mail the results to Telecom . I was told this might help in locating the problem . In the meantime new speed plans came out with up to 3 . 5Mbps download speed and I decided 3 weeks ago to sign up with IHUG on a high speed plan in the hope they could get the problem sorted with Telecom on my behave . Connected to IHUG now on a 3 . 5Mbps plan resulted in the same low speeds I had previously with XTRA on a 2Mbps plan . IHUG managed to get a Telecom technician to my place who confirmed that there is no fault with the lines in my house or my computer setup . Hi comment was that the problem is in the so called “The Box” which sits between the exchange and my house . This so called box is used when a house is to far away from the exchange to boost the signal . The problem is that The Box is not capable of supporting speeds over 2Mbps and there are no plans of upgrading . In the meantime, XTRA and IHUG happily selling the new high speed plans in my area knowing that they can not deliver at this speed what in my opinion borders on fraud . ISP’s should check and than inform their customers when signing up or upgrading to one of the new high speed plans if they are on an outdated exchange/box and can physically not deliver the speed advertised . One helpdesk person at Telecom told me that there are many of these outdated boxes around in Auckland with no definite plans of upgrading . I suggest if you are on one of these new high speed plans, check you actual speed at Telecom’s ( . jetstreamgames . co . nz/speed/" target="_blank">www . jetstreamgames . co . nz ) or IHUG’s ( . ihug . co . nz/help/" target="_blank">www . ihug . co . nz ) website and make sure you are not paying for something you can’t get . |
noniman (10333) | ||
| 453526 | 2006-05-10 03:53:00 | Hi comment was that the problem is in the so called “The Box” which sits between the exchange and my house . This so called box is used when a house is to far away from the exchange to boost the signal . The problem is that The Box is not capable of supporting speeds over 2Mbps and there are no plans of upgrading . In the meantime, XTRA and IHUG happily selling the new high speed plans in my area knowing that they can not deliver at this speed what in my opinion borders on fraud . The "Box" is in fact a type of DSLAM . Telecom should be aware of your situation . They've published a product informer on the subject . . telecom . co . nz/binarys/tw_2005_09_19 . pdf" target="_blank">www . telecom . co . nz "Restrictions on high speed broadband plans on mini DSLAMs" "There are a very small number of customers who may request a broadband plan up to 50 times faster than dial up (up to 2Mbps) and due to backhaul limitations in their area will not be able to receive speeds faster than 25 times faster than dialup (up to 1Mbps) . As a result, Telecom will advise customers in this situation that they may not get the performance they expect prior to an order being placed . Customers will be advised of the service restriction, but will have the option of proceeding with the purchase if they wish based on higher monthly data allowance etc . " |
PaulD (232) | ||
| 1 2 3 | |||||