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Thread ID: 68821 2006-05-12 00:03:00 Outlook Expres - Attachment Problems Becky's Bark (10391) Press F1
Post ID Timestamp Content User
454223 2006-05-12 00:03:00 I am running Windows XP Service Pack 2.

Almost every email received is shown as having an attachment (shown with paper clip). There is no differentiation from the emails that in fact do have an attachment.
This has been the case for some time.

Over the last week or so it has not been possible to open any attachment either by clicking the paper clip or by clicking the attachment title on the actual email.

The Security box "Do not allow attachments....could potentially ba a virus" is not ticked
Becky's Bark (10391)
454224 2006-05-12 06:42:00 let me guess.........you are running avg antivirus ?......its by default set up to put a notification on each incoming/outgoing email that'll show up as an attachemetn......bit annoying but can be changed by going to the control part of avg and clikin on email then properties/settings... drcspy (146)
454225 2006-05-13 06:36:00 Many thanks you guessed right - I am using AVG but the Free Edition not Professional. I have clicked on Email > Properties but there is no reference to Settings. However now that you have explained the reason I guess that I can live with it.

Can you throw any light on why I am currently unable to open Attachments that are in fact attachments?
Becky's Bark (10391)
454226 2006-05-13 06:57:00 I have clicked on Email > Properties but there is no reference to Settings.

YES THERE is you need to look harder lol.......i've set this program up about 200 times on different puters take my word for it ........
drcspy (146)
454227 2006-05-15 00:26:00 Tks drcspy but despite searching I still cannot find any "Settings".

Main concern is not being able to open genuine attachments. Have you any ideas?
Becky's Bark (10391)
454228 2006-05-15 00:38:00 Tks drcspy but despite searching I still cannot find any "Settings".
Post a screenshot here (www.imagef1.net.nz) of what you do see and we may be able to help further.
FoxyMX (5)
454229 2006-05-15 00:41:00 ok well the avg issue.............firstly open check these pics in order ok and follow then you'll be able to take out that notification 'attachement'.......

images.trademe.co.nz

images.trademe.co.nz

images.trademe.co.nz
drcspy (146)
454230 2006-05-15 01:14:00 Thanks for very clear directions drcspy.

I have executed and will get some emails (with attachments) resent to see if problem overcome.
Becky's Bark (10391)
454231 2006-05-15 06:37:00 drcspy
You have solved the problem concerning all emails showing a paperclip. That will save one annoyance. Thanks.

However I can still not open the attachment coming with a new email. Do you have any ideas for this problem with Outlook Express?
Becky's Bark (10391)
454232 2006-05-15 08:12:00 Do you have your email security settings in the Internet Zone or Restricted Zone? Try switching if they are the latter.

Are you able to open the e-mail message in Outlook Express and then on the File menu, click Save Attachments?

Since the problem has only just begun in the past week you might want to think about what changes have been made to your computer since then. Have you downloaded new MS updates? Installed any new security programs?
FoxyMX (5)
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