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| Thread ID: 68862 | 2006-05-13 06:05:00 | warranty/secret logs? | tingle (6539) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 454568 | 2006-05-13 06:50:00 | firewall?? | tingle (6539) | ||
| 454569 | 2006-05-13 07:35:00 | hello all, i have recently purchased a new packard bell pc from harvey normans. i got quite a good deal i'll put some extra ram in myself (i know what i'm doing in that respect). they say, no way, you'll invalidate your warranty. First - a good deal? Like what exactly? A 1 year warrnty unless you pay for extra? And a Packard Bell with suspect brand hardware? As for voiding your warranty, cause they can't tell. And even if you did take it back with a fault (not relating to ram) with the extra ram in, they can't void it . |
pctek (84) | ||
| 454570 | 2006-05-13 08:30:00 | even so........this is pretty common still: manufacturers have a "you shall not open the case" anymore.. interestingly enuf dells dont have this sticker and are extremely simple to open......other pc's iv'e come across DO have it........I'd personally like to see them prove that putting in new ram made the psu die for example.......fat chance |
drcspy (146) | ||
| 454571 | 2006-05-13 17:24:00 | even so........this is pretty common still: manufacturers have a "you shall not open the case" anymore.. interestingly enuf dells dont have this sticker and are extremely simple to open......other pc's iv'e come across DO have it........I'd personally like to see them prove that putting in new ram made the psu die for example.......fat chance My two year old Dell's owners manual has instructions on how the owner can add RAM, and no warning sticker. That would seem to put an end to the issue of breaching the warenty. |
Vince (406) | ||
| 454572 | 2006-05-14 04:21:00 | Don't remove the hidden partition. It's probably a recovery partition, containing the files needed to restore the OS and any bundled software. (That's fine, unless the cause for a reinstall is a crashed disk. :groan: ) Believe it or not, computer manufacturers have better things to do than install software in a "hidden partition" (or anywhere else) to monitor the hardware so they can invalidate warranties. (Note that I would not confidently assert the same about a certain software manufacturer. :D) |
Graham L (2) | ||
| 454573 | 2006-05-14 06:06:00 | even so........this is pretty common still: manufacturers have a "you shall not open the case" anymore.. interestingly enuf dells dont have this sticker and are extremely simple to open......other pc's iv'e come across DO have it........I'd personally like to see them prove that putting in new ram made the psu die for example.......fat chance Which ones? Dell don't - if you ring up India they even suggest you go changing components around (such as PSU). Apple don't. A local maker (Insite) encourage you just to send the dodgy part back to them. HP Printers have no seal I've seen.. |
gibler (49) | ||
| 454574 | 2006-05-14 07:08:00 | tingle's problem involves Harvey Norman and Packard Bell, the policys of Dell, HP, Apple etc may be interesting but don't necessarily help. | PaulD (232) | ||
| 454575 | 2006-05-15 00:19:00 | well, my pc does not have any stickers and going on all the input here i will add some more ram meself. i figure if it all turns to cr*p i'll just blame you lot and you guys can put the hat around and buy me a new puter! ;-) thanks for all the input.... |
tingle (6539) | ||
| 454576 | 2006-05-15 01:52:00 | I work in the industry selling brand name machines . . . . . . Hp, Compaq, Packard Bell/Nec IBM . With regards to any of the above machines you can istall your own ram, hard drives, what ever and it won't void the warranty as long as what you do isn't related to the fault your claiming under warranty . So for example if you install some ram & in the process shove it in the wrong way & break the slot then it's your fault & it won't be covered, if you push hard focing it in, slip and break the graphics card it won't be covered, but if you install the ram & the hard drive fails as there is no relation to what you have done there is no issue & it will be covered . Visual Electronics is the repair agent under manufactures warranty for all of the above except IBM . I think as already mentioned you'll find that the partition is the OEM software . . . . . . you'll notice you didn't get a windows XP cd, that is your OS & associtated software pre-loaded & partitioned off for format & recovery . From memory Packard Bell/NEC will be F11 on boot up, F10 on HP/Compaq . Under the start menu in something like "pc tools" there should be a option saying "smart restore", under that you should have the option to "delete partition & create a set of recovery cd's/dvd's" IF you insist on deleting the partition use this to create the recovery disc's as if you delete it they won' cover it under the warranty and it will need to be sent to Visual to be sorted which ONLY visual can do as the motherboard usually requires tattooing . They will chage aroundthe $150 mark for this as well :( Cheers KiwiMR2 |
KiwiMR2 (6464) | ||
| 454577 | 2006-05-15 02:13:00 | great load of info! thanks kiwimr2. much appreciated. just out of interest, what is motherboard tatooing? i have not heard this term before |
tingle (6539) | ||
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