Forum Home
Press F1
 
Thread ID: 68988 2006-05-18 12:35:00 ASUS A7Jc CD control buttons bk T (215) Press F1
Post ID Timestamp Content User
455739 2006-05-18 12:35:00 This brand new ASUS notebook is working fine except that those CD control buttons in front of the unit don't work as described in the User Manual. According to the Manual, the CD Power button can turn on the CD player when the notebook OS is OFF. All other control buttons can then control the functions of the CD player like: play, stop, ... etc

But in this case, when the CD Power button is pressed, it turns on Windows instead of the CD Player!

Took the Notebook to the ASUS service centre, the tech flashed the BIOS , but still behaving the same. He took another brand new set out to check and found that it is behaving exactly the same way as mine. Went to the shop where I got it from , tested the demo unit and it is exactly the same!

Sent an email to ASUS technical support and the tech replied my email asking me to reinstall the ATK0100 ACPI driver and ATK-Media Utilities (downloading from their site) which I did but still, behaving the same.

Have they mis-printed the User Manual???

What shall I do next?
bk T (215)
455740 2006-05-19 04:43:00 The Asus support team is a pathetic joke. I guess that's one reason why they can supply a high spec product at low prices. I'm very pleased with mine but the support is disgusting.

The user forum is more useful, if you haven't tried it, it's here:
vip.asus.com
Vallis (8886)
455741 2006-05-19 06:02:00 The Asus support team is a pathetic joke.
.... I'm very pleased with mine but the support is disgusting.

The user forum is more useful, if you haven't tried it, it's here:
vip.asus.com

Am I right to interprete that your notebook doesn't encounter this problem? Are you having the same model?

Cheers
bk T (215)
455742 2006-05-19 07:04:00 Am I right to interprete that your notebook doesn't encounter this problem? Are you having the same model?

Cheers
Sorry, should have said!
No, mine's a Z9200U, had it a year and until 2 minutes ago I'd never played a music CD on it.
I now find that all buttons work perfectly.
Vallis (8886)
455743 2006-05-19 08:21:00 Sorry, should have said!
No, mine's a Z9200U, had it a year and until 2 minutes ago I'd never played a music CD on it.
I now find that all buttons work perfectly.

So, you are able to play music even with OS not running?
bk T (215)
455744 2006-05-19 08:37:00 So, you are able to play music even with OS not running?
Aaah! You had me stumped again bk. Just tried it with the machine turned off. Press the left most button, and away she goes. Didn't know you could do that. Nice sound too.
Vallis (8886)
455745 2006-05-19 09:02:00 Aaah! You had me stumped again bk. Just tried it with the machine turned off. Press the left most button, and away she goes. Didn't know you could do that. Nice sound too.

So, it's working perfectly for you
bk T (215)
455746 2006-05-19 09:05:00 No, not the mouse, I meant the left-most button on my CD controls. Vallis (8886)
1