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| Thread ID: 69053 | 2006-05-20 06:53:00 | specific web page causes pc to shut down | shione83 (7126) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 456402 | 2006-05-20 06:53:00 | hi can someone help please? i have just formatted my daughters pc...running xp... before format she had badly infected pc with 18 viruses now everything is running correctly apart from when her son tries to play Runescape...while he is playing the pc will shut down. this is the only web page/site that this happens on she has 256 Ram athlon 2600+ 80gb hdd. any ideas please? thank u Shione83 |
shione83 (7126) | ||
| 456403 | 2006-05-20 06:57:00 | Get the file in my signature below. And post the log here. How did you format it? Did u do a clean install, or install over the previous version of Windows? |
Speedy Gonzales (78) | ||
| 456404 | 2006-05-20 08:19:00 | ok here is the hijack this log. in answer to ur questions. i did a full format and new install by using the windows xp disk ie deleting the partition and installing windows etc. please remember tho that the shutting down does only occur when in the runescape game Logfile of HijackThis v1.99.1 Scan saved at 6:23:25 PM, on 5/20/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S 2.EXE C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Alwil Software\Avast4\ashSimpl.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\justine\Desktop\downloads\hijackthis\Hija ckThis.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows NT\Accessories\wordpad.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.trademe.co.nz/ O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S 2.EXE /P23 "EPSON Stylus C65 Series" /O6 "USB001" /M "Stylus C65" O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - update.microsoft.com O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) thanx again :) |
shione83 (7126) | ||
| 456405 | 2006-05-20 08:29:00 | Hmm yup the log looks fine to me. Altho, u can run hijackthis again, tick these entries and tick fix checked. (close browser/s). O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background Look in control panel / admin tools / event viewer. Under the applications, or system entry on the left here. See whats it says here or see if it shows an X or similar. Tell us what it says. Have u updated Runescape?? Are there any patches out for it? I would also press the windows key and pause on the keybooard to bring up the system properties / advanced tab / settings button. Untick automatically restart. |
Speedy Gonzales (78) | ||
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