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| Thread ID: 69057 | 2006-05-20 09:11:00 | Telecom claim my PC's software is slowing Broadband | Blater (7500) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 456450 | 2006-05-20 21:34:00 | If I am correct, the speed the router shows is the speed it is connected to the exchange, not the internet meaning the problem could be further away from the exchange. I would complain more :D :thumbs: |
The_End_Of_Reality (334) | ||
| 456451 | 2006-05-20 21:38:00 | Run a speedtest here: www.nzdsl.co.nz at varying times of the day - early sunday mornings are good, because there aren't many people online then. |
somebody (208) | ||
| 456452 | 2006-05-21 00:07:00 | I did wonder about the connection at 4288 bit. He seemed quite smug at showing me that. I have been running speed tests at NZDSL's site as well as www.jetstreamgames.co.nz/speed which is what Telecom requested of me. I was also setting user@jetstreamgames.co.nz in my modem and doing speed tests using that, but they were very similar to when it was set as me. As at Sunday 21 May 10.04am the speed is coming in at a blistering (for me anyway) 2537.8 via jetstreamgames test. When the tech was here, Friday at 12.00 we got this speed a few times too, and because we couldn't get it any faster he claimed it was my PC. Oh well, tomorrow they either do something or Telstra here I come. |
Blater (7500) | ||
| 456453 | 2006-05-21 00:13:00 | Try to get them round again, and if you succeed, unplug all other computers & boot off a Linux live CD so they can't claim it is a software issue | Greven (91) | ||
| 456454 | 2006-05-21 00:21:00 | Try to get them round again, and if you succeed, unplug all other computers & boot off a Linux live CD so they can't claim it is a software issue...making sure of course your internet connection works with the livecd BEFORE the guy turns up | Myth (110) | ||
| 456455 | 2006-05-21 00:50:00 | What a load of fracking bull sheep. TC are experiencing massive perofrmance issues all over the country, some people are badly effected some people are just fine depending what exchange you are on. My speed is 1/10 in the evening of what it is in the morning for an example. As your speeds are fine in the morning this eliminates issues at your end. You are 1 of the 10,000's of users experiencing the same problem. Sent your post to the Commerce Commission!. **Greven, as his speed is good in the morning software is eliminated, no need to test further. |
Battleneter (60) | ||
| 456456 | 2006-05-21 01:05:00 | Or even another way to completely rule out you PCs ( i know they are fine but...) is to have the guys who comes round bring his own laptop and pug in to the modem and run a speed test and that will show them. :D I think it is Telecoms system being overloaded... |
The_End_Of_Reality (334) | ||
| 456457 | 2006-05-21 01:06:00 | Telecom claim my PC's software is slowing Broadband Let's approach this from another angle. While not trying to protect Telecom in anyway, it is a well known fact, or should be, that Windows default is not always ideally set for Broadband. This can mean your computer is the weakest link in the Internet chain. Therefore, in a weird way perhaps the Technician was correct. Go to softpedia.com and download a neat little freebie called Cablenut. This allows you to optimize your registry settings for Broadband. You use Cablenut's settings or fine tune your own. Done wonders for my connection. Worth a go, cost yah nothing. Burnzee |
Burnzee (6950) | ||
| 456458 | 2006-05-21 01:06:00 | If he came to my house and gave that poor excuse then he is no Tech. He should have his own laptop, unplug all the PC's, plug in his laptop and prove that it is your issue and not Telecoms. As for the speed the router is showing, this depends who your ISP is and how it is setup. Before UBS my router showed the full connection speed with the exchange even though I was limited to 256. Once changed to a UBS plan with Ihug my router now shows my plan speed, not the true possible speed. |
berryb (99) | ||
| 456459 | 2006-05-21 01:16:00 | The speed in the morning rules out software and PC's. What computers get tired at night? I suppose if your a dumb ass and leave scheduled torrent to download in the evening it might be software, but I am assuming Blater has had the intelligence to check that (one can tell from the first post he is not an idiot). |
Battleneter (60) | ||
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