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Thread ID: 69206 2006-05-25 08:34:00 Random PC crash. Gober (10451) Press F1
Post ID Timestamp Content User
457626 2006-05-25 08:34:00 Hi,

My pc has just randomly been crashing for about 2 months now. Im at university and live in a dorm and my back to base waranty place is more than 120 miles away so im trying to sort out this problem without having to go back there.

Details:

i use a 64 AMD athlon 3500+ processor
GIGABYTE Radeon 9600 pro graphics card

thats about all i know.

Now, what happens is: my pc crashes if im connected to the network. I have Spybot, S&D, Bit Defende, Bug Doctor, Pc on Point, Registry Fix and a whole load of other diagnostic and anti viral/spyware software. This software has fixed alot of problems and killed many viruses yet my pc continues to crash.

The crash will sometimes not happen for hours on end and sometimes happen on the windows log in screen (everythign just freezes, no blue screen, no restart, just a freeze (sound as well)).

It seems i do not have to be connected to the net for it to crash but just have my etrhernet plugged in to the network. The pc will crash wthin 5-10 mins of loading any games or watching any movies (while connected to network).

And on very very very rare occasions my pc crashes when im unplugged from the network/internet.

Now i know this level of information isnt really detailed but its all i know since iver tried everything i know. A friend suggested it ebing a ram issue and i ran memtest86 and it came up with around 415 errors, this seemed like a problem but it doesnt explain the fact i only crash when only connected to net.

If you can think of anything or any diagnostics software i should use to pinpoint the problem, or have some other means of helping out, i would be very appreciative.

Thanks in advance for the help.
Gober (10451)
457627 2006-05-25 08:38:00 Get the file in my sig below. We'll see if anything shows in a hijackthis log. Speedy Gonzales (78)
457628 2006-05-25 09:07:00 K, here it is:

Logfile of HijackThis v1.99.1
Scan saved at 8:05:10 p.m., on 25/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Softwin\BitDefender9\vsserv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\softwin\BITDEF~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender9\bdoesrv.exe
C:\PROGRA~1\softwin\BITDEF~1\bdnagent.exe
C:\PROGRA~1\softwin\BITDEF~1\bdswitch.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Nothing - {edbf1bc8-39ab-48eb-a0a9-c75078eb7c8e} - C:\WINDOWS\system32\hp6354.tmp
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [BDMCon] c:\PROGRA~1\softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\PROGRA~1\softwin\BITDEF~1\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "C:\PROGRA~1\softwin\BITDEF~1\bdswitch.exe"
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - zone.msn.com
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - fdl.msn.com
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winghy32 - winghy32.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
Gober (10451)
457629 2006-05-25 09:20:00 Boot into safe mode. Run hijackthis again, tick these entries and tick fix checked.

O2 - BHO: Nothing - {edbf1bc8-39ab-48eb-a0a9-c75078eb7c8e} - C:\WINDOWS\system32\hp6354.tmp

O20 - Winlogon Notify: winghy32 - winghy32.dll (file missing) - It looks like this belongs to Spyfalcon - malware.

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

Then reboot.

I take it, you're using some hard drives in RAID??
Speedy Gonzales (78)
457630 2006-05-25 10:06:00 thanks, ill go try this immediatly.

it seems its NTSF looking at my disk storage
Gober (10451)
457631 2006-05-25 10:11:00 No Worries. You mean NTFS??

How many hard drives, are on this system?? More than 1??
Speedy Gonzales (78)
457632 2006-05-25 10:15:00 i have only one harddrive. and yeah ntfs, heh. I did use a friends external hdd to get some movies off him tho but this problem started ages before this. Well, i fixed those 3 mentioned proccesses, ill report what happens in the near future (lets hope no crashes) :)

Thanks a bunch for your concern and help.
Gober (10451)
457633 2006-05-25 10:27:00 No worries :)

Not too sure why this is running on startup then, if you've only got 1 hard drive .

O4 - HKLM\ . . \Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice . exe

It looks like this program / command in startup is needed for SATA RAID .

BUT, dont u need more than 1 hard drive to do this?

Does this system support RAID? And is RAID enabled in the BIOS??
Speedy Gonzales (78)
457634 2006-05-25 10:52:00 Oops, it crashed again while i was surfing the net and chatting on MSN.

Im not sure how to use bios or wether it is dissabled or not :/

but if you think theres somehting that needs to be done in bios ime sure a friend could help who lives here in the dorm a few corridors down. Im pretty sure i only have 1 hard drive, i just hooked up an external on to my opc for a few mins to get some movies of him.
Gober (10451)
457635 2006-05-25 10:55:00 ohh!

I just searched the nvraidservice.exe and its a part of my nVidia package. Perhaps i downloaded a raid codec instead of a ntfs one?
Gober (10451)
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