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Thread ID: 69604 2006-06-06 11:04:00 A fatal exception OE has ocurred dunno (1572) Press F1
Post ID Timestamp Content User
461171 2006-06-06 11:04:00 I am trying to fix my old parents computer, most things I try to do I keep gettting this message, which appears on a blue page
A fatal exception OE has ocurred at 015F:BFF9DBA7. The current application will be terminated
*Press any key to terminate the current application
*Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information in all applications. Press any key to continue.
So I press any key and get one of these two messages
EXPLORER caused a general protection fault in module USER.EXE at 0008:000057c4 OR
RUNDLL32 caused and invalid page fault in module USER.EXE at 0008:000057c1.

Please can someone help, I have no idea what this means or how to fix it
Thanks in advance :) :) :)
dunno (1572)
461172 2006-06-06 11:31:00 Do you have the installation disk, ie Win98SE, or WinXP or whatever one it is?.

Give more details of computer make and os etc.
zqwerty (97)
461173 2006-06-06 11:35:00 No I do not have the installation disk the computer is around 10 years old it currently has windows 98 on it. it is a compaq with a lay down flat hard drive.

Hope that helps
dunno (1572)
461174 2006-06-06 11:52:00 Google this: 015F:BFF9DBA7

There are a number of promising results which may give you a lead.

Especially this for a start:

support.microsoft.com
zqwerty (97)
461175 2006-06-07 08:26:00 Thanks for your help, however I have been told that the RAM is the problem and not worth fixing, best to buy another one, was hoping I could fix it, but not this time. Thanks again dunno (1572)
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