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Thread ID: 69763 2006-06-11 09:54:00 firefox problems keep crashing petil (6119) Press F1
Post ID Timestamp Content User
462306 2006-06-11 09:54:00 hi ive used firefox ever scince it came out never had any problems but have put the latest update in and all of a sudden it keeps crashing ive also started to use gmail dont know if theres any conflict there or not it loads up but after 4 or five minuets it just freezes and ive got to shut it down and restart
winxp professional plenty of ram ect ,norton antivirus and firewall
anyone else having same problem
thanks in advance peter
petil (6119)
462307 2006-06-11 10:12:00 Start/Programs/Mozilla Firefox/Mozilla Firefox (safe mode)

Run for a while like this see if it still crashes. If it doesn't then it is one of your extensions.

Come back here to find out how to find the offending extension, if that is the problem.
zqwerty (97)
462308 2006-06-11 10:23:00 Some extensions don't play well with the latest F/fox. If you updated to 1.5 it should disable incompatible extensions, but some could still cause problems. If you've got a few extensions running try it with as few as poss and see if it's more stable.

there's a list of problem extensions here:

kb.mozillazine.org

Make sure you've got the latest flash and java as well, but presumably you'd know if you were trying to use them when it crashed.
Shortcircuit (1666)
462309 2006-06-11 10:40:00 thanks Shortcircuit sometimes it says there is a java problem often i cant right click or when i click to go load a new page nothing happens
can you tell me where to get lastest java and other updares from
thanks peter
petil (6119)
462310 2006-06-11 10:44:00 Sounds like java might be your problem then .

You can get the latest from here:

. mozilla . org/firefox/plugins/" target="_blank">addons . mozilla . org

About the 3rd one down the page .

If you click on tools> extensions at the top of the F/fox page it will also show you what extensions F/fox disabled when you updated .

PS note that java is a plug-in and not an extension, so it won't show up with your list of extensions .

Sometimes there ARE new extensions on the developers homepage/site that F/fox doesn't know about and the best way is to go to the original dev site to see if there's a later extension that works with F/fox 1 . 5

HTH
Shortcircuit (1666)
462311 2006-06-11 11:20:00 thanks but java ive got is latest il will try and start in safemode when i get a chance and see if that helps
thanks peter
petil (6119)
462312 2006-06-11 11:26:00 "Sounds like java might be your problem then.
You can get the latest from here:
addons.mozilla.org
About the 3rd one down the page."

On that site the latest is stated as being "For Windows:
Version 5.0 Update 1"
Whereas from Sun Microsystems I have just downloaded
Sun Java Runtime Environment 5.0 Update 7
Java 2 Platform, Standard Edition (J2SE) provides a complete environment for applications development on desktops and servers and for deployment in embedded environments. It also serves as the foundation for the Java 2 Platform, Enterprise Edition (J2EE) and Java Web Services.
Author: Sun Microsystems, Inc.
Date: 2006-06-01
Size: 18.6 Mb
License: Freeware
Requires: Win All

www.java.com
And there was a recent thread on Jave, about uninstalling the Java you have presently installed before loading this new one.
Found it
pressf1.pcworld.co.nz
Neil McC (178)
462313 2006-06-11 12:49:00 thanks neil ill download it tommorow and see if that helps
cheers peter
petil (6119)
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