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Thread ID: 69742 2006-06-10 22:44:00 What is Motive System? Clod (7853) Press F1
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462064 2006-06-10 22:44:00 I have a HP computer and 2 weeks ago started using Zone Alarm. I keep getting the message 'motive system wants to access the computer'. Is this something to do with HP? So far I've just denied it access till I find out what it is, Any ideas? Clod (7853)
462065 2006-06-10 22:55:00 It is their support tool:

HP Instant Support E-Support Support Tool (Motive)
Jen (38)
462066 2006-06-11 02:10:00 Thanks Jen. I sort of thought that but needed reassurance. Clod (7853)
462067 2006-06-11 03:49:00 If you look under Add/Remove programs, you should see the HP help and support program. You can uninstall it if you wish. Jen (38)
462068 2006-06-11 04:41:00 If you look under Add/Remove programs, you should see the HP help and support program. You can uninstall it if you wish.

Take the option of Help & Support away from HP..you can always click on it later if you need help anyway.

It is just a bandwidth vampire..it likes to constantly phone home and report on conditions that it really does NOT need to know.

I recommend actually taking away it's start-up privilege by using the toggle in Spybot S&D in the tools area...you can always turn it back on if you think it's a big mistake. That way, you won't be deleting it, just shutting it up until you can decide.
SurferJoe46 (51)
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