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Thread ID: 69950 2006-06-17 10:35:00 Recuring Restart Problem Erin (10571) Press F1
Post ID Timestamp Content User
463884 2006-06-17 10:35:00 Hey Guys,
For a long time now I have had a problem with my computer. Randomly when I am using it (or if I am not) it restarts. I don't mean "windows is shutting down" restarts, it acts like it has lost power and turns backo on.

Over the last few months I have tried many different things to fix the problem:
- I tried seeing if a borrowed poer supply would fix it
- I Got a new hard drive on which a installed a fresh version of XP Sp2 (Up from Win 2K)
- I have completed many spyware and virus checks.
- I have run my computer of different power sockets (also this problem occurs at LANs at other peoples houses)
- I updated the BIOS (I think... I am very new at this)
- I even took it into a proffesional computer mantinance shop, to no avail

I am really stuck for ideas. This problem sometimes occers often (every few minutes), some times hours, sometimes days. It is very intrusive. If anybody can suggest anyhing I would be very greatful.

Thanks in advance,
Erin
Erin (10571)
463885 2006-06-17 10:43:00 CPU overheating or dodgy motherboard (for example bad capacitors) would be my thoughts... gibler (49)
463886 2006-06-17 11:34:00 I don't think the CPU is over heating (Whenever I check it after the computer restarts is is 55'C-70-'C).
Is there any way to check the motherboard, and if it is the mother board how much will a new one cost?
Erin (10571)
463887 2006-06-17 12:12:00 What does it say in Event Viewer?

55 - 70 deg C is high in my opinion if it is just sitting around in idle, and could be better. Mine is 27 deg C at the moment as I am typing to you, running all the progs necessary to be on the internet.
zqwerty (97)
463888 2006-06-17 12:58:00 Just curious, how do you check a cpu temp? TIA supergran (108)
463889 2006-06-17 22:39:00 I am not quite sure what you mean by event viewer, but when I "report critical error to microsoft" after my computer restarts it says that there has been a critical stop error and windows was unable to determine what driver device caused it.
I check my temperature through the system bios by pressing delete when I am prompted.
Is there anyway I can eliminate overheating or motherboard failure as the problem?
Erin (10571)
463890 2006-06-17 22:49:00 Supergran - Checking the temperature is easy - just go into the BIOS, and it will show you what it currently is.


I also agree 55 to 70 is very high. Especially for having been doing nothing. Especially 70, thats probably right on the limit. So.....do a bit of gaming or even if its been on for a while working and the temperature will shoot up even more - which really would be a cause for panic and cause the PC to shut down.

As for the "professional" computer shop, they are idiots - take it to another one, preferably one that someone has recommended.
pctek (84)
463891 2006-06-17 23:08:00 Could anybody recomend a decent computer repair place in Wellington?
What would be the best way of cooling my CPU?
Erin (10571)
463892 2006-06-17 23:52:00 Ok I am now using a temperature monitering software that came with my mother board and it puts the tempature at 97'F or 36'C. Erin (10571)
463893 2006-06-18 01:20:00 Erin, presuming that you have XP/Win2K, go to Control Panel/Administrative Tools/Event Viewer. zqwerty (97)
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