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Thread ID: 69962 2006-06-18 01:07:00 Will I get better connection speed if I switch ISP? SKT174 (1319) Press F1
Post ID Timestamp Content User
463988 2006-06-18 01:07:00 I know recently there has been a lot of complain about slow adsl connections.

This is what I get on my so called 3.5Mb connection

www.imagef1.net.nz

On a good day, I might get between 500-900Kp , before they did the speed upgrade, I used to get 1.5Mb to 1.7Mb on my 2Mb plan.

I wonder is it the exchange that's doing this or just xtra itself? I'm planning to switch to another ISP, do you guys think it will help at all?

My Netgear ADSL router displays

DownStream Connection Speed 7616 kbps
UpStream Connection Speed 320 kbps

so the line connection is ok ?
SKT174 (1319)
463989 2006-06-18 01:13:00 I wonder is it the exchange that's doing this or just xtra itself? I'm planning to switch to another ISP, do you guys think it will help at all?

Nope, it’s your exchange you’re connected to, it’s overloaded like we have said in other threads.

Where in NZ are you?

The only thing you can do is talk to Xtra & complain.
stu161204 (123)
463990 2006-06-18 01:15:00 Your line condition appears to be in very good condition. 58k is mighty slow, ring up xtra and see what they can do (read: probably nothing). Most people have noticed some drop in speed due to telecom overloading the exchanges or something. However be wary with those speed tests, did you get 58k only once or is it consistent? You can't take one outlier result as a claim against xtra... DangerousDave (697)
463991 2006-06-18 01:15:00 No intention of doubting your computer skills and common sense, but have you run more than one type of speed test before jumping to conclusion (i.e. besides Ookla)?

Cheers :)
Renmoo (66)
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