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| Thread ID: 70749 | 2006-07-14 21:48:00 | modem problem | Capt.Hook (5586) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 470855 | 2006-07-14 21:48:00 | My flatmates modem suffered a lightning strike and is now toast.A new one was installed,but for some reason we keep getting a "no dial tone" error.Another new one was tried, but the same error message comes up. A check through the computer finds everything working fine, even the modem,but still the above error when attempting to go online.Could there be something else that may have been damaged in the strike that could explain this error occuring.Any ideas would be welcome. He's running XP SP2 Thanks Hook |
Capt.Hook (5586) | ||
| 470856 | 2006-07-14 21:58:00 | Have you tried a different cable , modem ---> wall socket, also is there a dial tone when you connect a phone to the socket, has the modem got a line & a phone socket try to connect from each, I had a job the other day, that the modem would only connect using the phone socket, I assumed the wiring in the house must have been back to front as it worked fine at my workshop via the line socket... spooky :D | snoopy (74) | ||
| 470857 | 2006-07-14 22:18:00 | Hi snoopy, my computers in the next room and can still access the net.Although I'm on broadband, I tried mine on dial up and no problems. As a matter of interest, does it matter what brand 56k modem is used,the old one was an agere (spelling).Also, the modem that came out did not have a fax line out,the new ones do, would this make a difference. Hook |
Capt.Hook (5586) | ||
| 470858 | 2006-07-14 22:19:00 | Try deleting your old connection and installing a new one. Trevor :) |
Trev (427) | ||
| 470859 | 2006-07-14 22:24:00 | I'll give that a go Trev, and get back to you Hook |
Capt.Hook (5586) | ||
| 470860 | 2006-07-14 22:41:00 | Try deselecting the option where it says "wait for dial tone before dialing" and see if the modem will connect to the Internet. (though I am not 100% sure whether you are supposed to do that) Cheers :) |
Renmoo (66) | ||
| 470861 | 2006-07-14 23:06:00 | It's fine to do as James suggests, and is the best workaround for anyone who has the call minder service as the series of beeps it gives you when you pick up the phone is enough to upset the modem...also call waiting will often give them some problems | straitjacket (9698) | ||
| 470862 | 2006-07-14 23:08:00 | Hi snoopy, my computers in the next room and can still access the net.Although I'm on broadband, I tried mine on dial up and no problems. As a matter of interest, does it matter what brand 56k modem is used,the old one was an agere (spelling).Also, the modem that came out did not have a fax line out,the new ones do, would this make a difference. Hook What make & model is the new modem ? |
snoopy (74) | ||
| 470863 | 2006-07-15 00:06:00 | The new one is a D Link DFM5621S 56K | Capt.Hook (5586) | ||
| 470864 | 2006-07-15 00:24:00 | Did you install the driver off the CD or did XP know best & installed one at random ? | snoopy (74) | ||
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