| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 71070 | 2006-07-25 20:39:00 | Toshiba notebook won't boot | Jason4 (9429) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 473501 | 2006-07-25 20:39:00 | My son's Toshiba notebook (Satellite M35X-S311, over one year old) has had problems booting up. Press the power button; the fan turns on for a few seconds and then stops; everything is quiet, nothing except the light for the power button. This started to happen a couple of months ago. It was not too bad, because the computer would continue to boot after several minutes of quietness. Starting from a couple of weeks ago, the computer might or might not continue to boot after the quiet period; even if it booted up it might suddenly die (power off). Starting from a few days ago, it just would not boot up any more. Just the fan for a few seconds and then just the power button light. What's been the problem? Thanks, Jason |
Jason4 (9429) | ||
| 473502 | 2006-07-25 21:50:00 | Oh dear, and you did take it back during the warranty period?! Whats with that? There are too many things to consider here without haveing the laptop in front of me. CMOS, bad battery contact, power connection, hard drive connection. You may have to bite bullet and get it serviced, or better yet, try the Toshiba web site. It is very good, or even call the NZ service dept. |
SolMiester (139) | ||
| 473503 | 2006-07-26 01:44:00 | I called Toshiba not knowing it's out of warranty; they pointed me to a service place. I suppose the first question is why the fan stops after a few seconds. |
Jason4 (9429) | ||
| 473504 | 2006-07-26 03:31:00 | That might be the power supply shutting down. Try removing the battery. I suppose that a battery might fail in such a way that the charge circuit could pull too much current, especially at boot time when the disks are starting up. | Graham L (2) | ||
| 473505 | 2006-07-26 04:51:00 | Removing the battery seems to help. Does this mean the battery is bad and a new one will help? The machine could also stop working when moved. Power seemed gone (display went black, etc). Why? Bad connection somewhere? |
Jason4 (9429) | ||
| 473506 | 2006-07-26 05:09:00 | "Removing the battery seems to help"? We really need a more precise description of the effect. ;) Does it start up and run with the battery out? Reliably? If so, the battery is almost certainly dead. It's up to you ... if you don't ever use on battery, just leave it out. It's just extra weight to acrry if its not needed, and they aren't usually very cheap. Moving a laptop causes the cables going to the screen to flex around the hinges. On one of my laptops this sometimes turns off the backlight, so the screen goes black. This might be happening on yours. Moving the screen back and forth (gently) brings it back. |
Graham L (2) | ||
| 473507 | 2006-07-26 06:04:00 | Graham, thank you for your help. I can now say the machine boots up reliably without a battery. The "moving" problem is not just the display. It happened just now; the machine went off, with only power button light and hard disk light (!) on, no noise from hard disk or fan, no display. My son takes the machine (usually in a backpack) to places; maybe something got loose or worse. |
Jason4 (9429) | ||
| 473508 | 2006-07-31 14:58:00 | Now even without the battery (with only AC adapter) the same thing happens - the fan stops after a few seconds. What's going on? | Jason4 (9429) | ||
| 473509 | 2006-07-31 19:58:00 | remove the battrey disconnect power push and hold power button for 15 secounds this (This is a toshiba reset). put battrey back in and reconnect power try and start it up, If you have additional ram try taking that out stick at time see if one stick is faulty. If that fails sorry I reccomend the service center. | beama (111) | ||
| 473510 | 2006-07-31 22:51:00 | Is "power push" the AC adapter? Thanks. | Jason4 (9429) | ||
| 1 | |||||