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Thread ID: 139970 2015-08-01 12:17:00 Microsoft Office Activation Problem GameJunkie (72) Press F1
Post ID Timestamp Content User
1405687 2015-08-01 12:17:00 Hi everyone, long time not post on here,

so I upraded my laptop to windows 10 on release, and so far its been ok .



However, ive been having an issue with my office 2013 install . I'll preface this by saying the Office 365 software was provided through my university for free .



It installs the full version of office 2013 for up to 5 machines, so there's no product key to enter, just run the downloaded installer .



On the page where i download the installer, it lists my laptop as having one of the 5 available installs of Office .



It installed just fine, but when i opened a word document and it displayed the error message " Microsoft Office cannot verify the license for this product . You should repair the Office program by using Control Panel" .



Both the quick repair, and the online repair fail to fix anything, and the problem persists .



Is it a windows 10 problem, and is there a fix, or should i go back to Windows 7??
GameJunkie (72)
1405688 2015-08-01 21:45:00 The list of the 5 activations is probably showing your laptop before the upgrade to win10.
Remove it from that list (deactivate) and then try again.
CYaBro (73)
1405689 2015-08-01 23:22:00 The list of the 5 activations is probably showing your laptop before the upgrade to win10.
Remove it from that list (deactivate) and then try again.


I hadnt installed it before upgrading to windows 10.

the install page shows only my laptop as having it installed, there's still 4 activations available
GameJunkie (72)
1405690 2015-08-02 05:41:00 Ah OK sorry didn't get that from the original post. :)

Well I have Office 365 on my Windows 10 install and it hasn't a problem so probably not related to Windows 10.
Check that you are signed in to your Office 365 account inside one of the Office programs.
CYaBro (73)
1405691 2015-08-05 10:12:00 im sure i tried that, but it didnt work.

So i took the nuclear option and reinstalled windows 7, office 13 installed first time without issue :D
GameJunkie (72)
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