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Thread ID: 139931 2015-07-25 05:39:00 Screen Icon Poppa John (284) Press F1
Post ID Timestamp Content User
1405372 2015-07-25 05:39:00 Hi All
W8.1, Asus laptop.
Down at the bottom left on the taskbar (?) is a white square, inside of which are 4 small white squares. Something has changed. When I clicked on this It should changes screens to the W8 Apps screen with the shutdown in the top right corner. This doesn't happen now. What have I done? Thanks. PJ.
Poppa John (284)
1405373 2015-07-25 06:16:00 What does it do when you click it, anything or nothing at all ? Does it switch to the start screen if you tap the windows key on your Keyboard ? If it does restart as sometimes explorer.exe gets all in a twist.

Does it still work if you right click the Start Button, you should get a Menu pop up.

Sometimes third party start menus Eg Classic Shell, if installed will cause problems. Some updates may have gone in and caused damage.
wainuitech (129)
1405374 2015-07-25 07:02:00 What does it do when you click it, anything or nothing at all ? Does it switch to the start screen if you tap the windows key on your Keyboard ? If it does restart as sometimes explorer.exe gets all in a twist.

Does it still work if you right click the Start Button, you should get a Menu pop up.

Sometimes third party start menus Eg Classic Shell, if installed will cause problems. Some updates may have gone in and caused damage.

When I click on it, nothing happens. Click windows key, nothing. I presume Start Key is the white square at bottom left, nothing. If I click on a sreen I get a menu. Yes I am on Classic.
This started a couple of days ago. Windowe update about that time too. PJ
Poppa John (284)
1405375 2015-07-25 07:03:00 What does it do when you click it, anything or nothing at all ? Does it switch to the start screen if you tap the windows key on your Keyboard ? If it does restart as sometimes explorer . exe gets all in a twist .

Does it still work if you right click the Start Button, you should get a Menu pop up .

Sometimes third party start menus Eg Classic Shell, if installed will cause problems . Some updates may have gone in and caused damage .

When I click on it, nothing happens . Click windows key, nothing . I presume Start Key is the white square at bottom left, nothing . If I click on a sreen I get a menu . Yes I am on Classic .
This started a couple of days ago . Windowe update about that time too . PJ
Poppa John (284)
1405376 2015-07-25 07:15:00 Suggest you rip out classic Shell.:2cents:

The start button as you described is spot on :)

To uninstall Classic Shell- RIGHT click the start button, you should get the following menu, Select Control panel.
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Go to Programs and Features, find classic shell, uninstall it.
If it doesn't prompt to reboot ( it should) Then right click the start button - Restart.

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Should fix the problem unless theres something else causing it.
wainuitech (129)
1405377 2015-07-25 08:33:00 Clicking on white square,s doesn't do anything. If I go into Control Panel to do an uninstall, I& click Uninsal program, Clssic Shell is not ther.
What next Bud? PJ
Poppa John (284)
1405378 2015-07-25 09:36:00 OK you can manually try this:restart explorer

Press CTRL + SHIFT + ESCAPE, go to processes tab
Choose / select "Windows Explorer"
And press "Restart" on the bottom of the screen.

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The screen will flash, then everything will disappear for a second or two, then come back.

Try the start button now.
wainuitech (129)
1405379 2015-07-25 09:55:00 OK you can manually try this:restart explorer

Press CTRL + SHIFT + ESCAPE, go to processes tab
Choose / select "Windows Explorer"
And press "Restart" on the bottom of the screen.

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The screen will flash, then everything will disappear for a second or two, then come back.

Try the start button now.

That worked. AS always...Thankyou. PJ
Poppa John (284)
1405380 2015-07-25 11:54:00 That worked. AS always...Thankyou. PJ No worries PJ, glad to help. Thank goodness that fix worked OK - :D
The next step may have not been to pleasant. ;)
wainuitech (129)
1405381 2015-07-25 21:36:00 WT slinks away from comp breathing a sigh of relief!! linw (53)
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