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Thread ID: 139987 2015-08-04 02:07:00 Webcam not working Roscoe (6288) Press F1
Post ID Timestamp Content User
1405818 2015-08-04 02:07:00 Have resurrected my old laptop and went to use the built in webcam but I received an error message saying that it cannot find the webcam. What do I need to do to get it operating again?

Thanks for your help.
Roscoe (6288)
1405819 2015-08-04 02:10:00 What does it say under its properties in device manager? And what version of windows is on it

And what AV program (if any) is installed on it. Bitdefender / or Kaspersky I think it was used to block and stop webcams from working
Speedy Gonzales (78)
1405820 2015-08-04 02:49:00 Thanks for your quick response, Speedy.

I can't find anything about a webcam in device manager.

Don't know what you mean by AV programme. Can you give me an example?

I don't know Bitdefender or Kaspersky. How would I know if they were installed on my laptop?
Roscoe (6288)
1405821 2015-08-04 03:31:00 Look in programs and features anti-virus / firewall programs Speedy Gonzales (78)
1405822 2015-08-04 04:20:00 No, I can't see that either of those two programmes are installed. Roscoe (6288)
1405823 2015-08-04 04:28:00 Like our old pcs', they had Logitech, which has been taken over by Skype. Pop-up ads a curse on this media to. Lurking (218)
1405824 2015-08-04 04:33:00 Logitech is the name of the camera, if that's any help.

I meant to say before that I am running Vista Home Edition.
Roscoe (6288)
1405825 2015-08-04 06:04:00 Presume you are talking video calls ?, we used to call our son in the North Island every Sunday through the old Logitech setup.

Had to join up with Skype, but everything is still the same except for those pop-ups.

XP here and wife is W7.
Lurking (218)
1405826 2015-08-04 06:18:00 Does it say its working in device manager? Or is there an error code? Speedy Gonzales (78)
1405827 2015-08-04 09:13:00 Does it say its working in device manager? Or is there an error code?

I can't see it in device manager.

I have tried to use it in Skype but it brings up an error message saying it can't find the webcam.
Roscoe (6288)
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