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Thread ID: 71625 2006-08-11 03:35:00 XP + Publisher 2000 pnbart (10961) Press F1
Post ID Timestamp Content User
477746 2006-08-11 03:35:00 I have just purchased a new PC with xp. Installed my publisher 2000 and now things are a little pear shaped. Every page that I open is set at 138% and I seem unable to correct that and when I print the print help file insists on popping up. Would downloading a newer driver help this ? anybody Please. pnbart (10961)
477747 2006-08-11 07:30:00 Welcome to PressF1

Try uninstalling and re-installing Publisher. Does the printer function OK with other applications?
Jen (38)
477748 2006-08-11 08:18:00 Try updating Publisher to Service Pack 3 (office.microsoft.com) to see if it fixes the problems. Let us know if they persist after installing the update. stevie_boy (478)
477749 2006-08-11 22:59:00 Thanks Jen. I had tried your suggestion and it made no difference. I have no problem with the printer, just that dtp printer helpfile insists on popping up every time I want to print anything within DTP, but not any other prog. pnbart (10961)
477750 2006-08-11 23:01:00 Thanks. I will. pnbart (10961)
477751 2006-08-12 02:33:00 pnbart

In Publisher under Tools, Options, Print is there a tick next to Automatically display Print Troubleshooter? If so take the tick out and try printing.

I am not sure why each time you open Publisher it is set to 138% as mine shows 47%. What happens if you press F9? Does it toggle to 100% and then back to 138%, or does it toggle to 100% and then to 47%?
Oxie (1318)
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