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| Thread ID: 71669 | 2006-08-13 00:42:00 | Paradise dialup performance | jupiter1 (2578) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 478067 | 2006-08-13 00:42:00 | I am running Win2K pro, Mozilla firefox and pegasus email over a 56k modem. Since about mid June 06 I have experienced a lot of difficulty connecting to Paradise. Once connected I have had slow download speeds, a few disconnects and periods of 10 to 60 seconds of no activity, like I'm being locked out, usually causing a timeout. These problems occur on web browsing, email and news groups. Closing or stopping my browser and then restarting the download gets around this condition, stopping Pegasus and re-start gets the email OK.. If I disconnect and re-connect I sometimes get a better connection. Telecom have been and tested the phone line and report that it is clean and running at 48k between me and the exchange which is 2.4 kilos distant. A neibourgh also complains of the same problems with Paradise. Contacting the help desk in neigh impossible usually with at least a 30 min wait. The one (and only) time that I have sucessfully got help I was told to slow my modem speed down to 28K ! :-( Does any one have an idea what could be wrong and how to fix it. I don't really want to change ISP due to all the inconveinence of changing my email address. Is this a ploy to encourage users to go to broadband do you think. Your views would be very welcome. Phil PS. I have a old spare 28k modem. using this I get all the same problems. |
jupiter1 (2578) | ||
| 478068 | 2006-08-13 03:34:00 | Their d/up speed has been variable, from crap to OK, since their server melt-down a couple of weeks ago. Before that it was fine. True to form Paradise probably wouldn't admit to that, nor are they likely to they care. PS: you could try running TCPOptimizer (www.speedguide.net) |
braindead (1685) | ||
| 478069 | 2006-08-13 04:56:00 | Since about mid June 06 I have experienced a lot of difficulty connecting to Paradise. Once connected I have had slow download speeds, a few disconnects and periods of 10 to 60 seconds of no activity, The one (and only) time that I have sucessfully got help I was told to slow my modem speed down to 28K ! :-( I really hate that when helpdesks tell you that. What a cop-out. They tell you that because while it may initially connect at a fast speed it will renegotiate if the line has problems and drop down, so they figure you may as well start off slow. It could also be interference - are you urban or rural? Electric fences, radio masts, high tension power lines etc can affect it. |
pctek (84) | ||
| 478070 | 2006-08-13 05:27:00 | Rural, but like I said, we are only 2.4 kilometers from the exchange. Tcom assures us that we have a clean line running at 48k. There are no electric fences or other interference. Our neibourgh 4K on the other side of the exchange is also getting __exactly__ the same problems ! Have just tried TCPoptimiser as suggested in above reply but doesn't seem to make any differenc, but then, I'm not sure I know what I'm doing with it really :-) Cheers, |
jupiter1 (2578) | ||
| 478071 | 2006-08-13 10:41:00 | Dial up has turned to custard throughout. I and a few others suspect Telecom are trying to get the broadband numbers up. | mikebartnz (21) | ||
| 478072 | 2006-08-14 08:34:00 | Paradise dialup OK in Wellington | tutaenui (1724) | ||
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