| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 72127 | 2006-08-31 05:59:00 | Need some help with Toshiba Troubles! | toshiba_troubles (11069) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 481648 | 2007-03-06 00:03:00 | WOW, that is bad luck!!!, I have never had any issues with Tosh's | SolMiester (139) | ||
| 481649 | 2007-03-06 03:22:00 | I just called Toshiba to ask whether any of this will apply to NZ/Australian Toshiba owners, and have been told that bascially we're **** out of luck as they settled in the US only. I'm looking for the nearest cliff to throw this paperweight off.You must be Australian then! Either that or you've smoked too much pixel dust. What part of your rights under NZ law don't you understand. It doesn't matter a toss what Toshiba settles in the US, if you are in NZ you are protected by NZ law and that outranks and overrules the manufacturer's warranties, US Law or US Court decisions and any other spurious argument from off-shore. In simple terms, if it has a known fault (or any damned fault) and as you claim, is under 2 years old, you have an unlosable argument under the CGA and will win in the Disputes Tribunal if you even have to go that far. Just make sure your facts are right and you literally can't lose. Why throw your money away? Sheesh! Billy 8-{) :rolleyes: |
Billy T (70) | ||
| 481650 | 2007-03-06 04:34:00 | Why throw my money away? At the end of the day, I'm a wussy girl, and I'm terrible at standing up for myself. The Toshiba person I spoke with was unhelpful and rude, and basically made me feel a fool for asking if there is any point in speaking to them about my issues. I'd rather cut my losses and buy a new laptop (NOT a Toshiba), though where that money will come from I have no idea. And yes, I am aware that though the Class Action was won in the US, none of that applies here. I phrased it wrong - I was hoping that Toshiba would at very least acknowledge that there is a known fault which they are willing to discuss, but they are most definitely not. My conversation was not helped by the fact that the serial number has worn off the bottom of my laptop, so I couldn't progress any further with them over the phone. Anyway, I think its been just over 2 years, so I'm going to find that cliff. |
pixeldust (6619) | ||
| 481651 | 2007-03-06 05:04:00 | Are you able to use or share your partners machine while you sort yourself out with a replacement laptop? (In case it takes you a little while finding the right deal) | winmacguy (3367) | ||
| 481652 | 2007-03-06 07:06:00 | Yep, I can - he has an iMac. It's a shame, this whole thing has put me off PC's - though I know it's not a PC problem but a Toshiba one, and I'm seriously considering the investment in a Mac laptop. $1 reserve on TradeMe for this piece of junk. |
pixeldust (6619) | ||
| 481653 | 2007-03-06 07:17:00 | Well good luck which ever way you go, you might even get more than a $1 for your Toshiba lap top. I think your laptop problem is a sign of the level of price cutting competition faced buy PC manufacturing rivals. | winmacguy (3367) | ||
| 481654 | 2007-03-06 08:24:00 | Why throw my money away? At the end of the day, I'm a wussy girl, and I'm terrible at standing up for myself. Sigh....and I thought that women were finally getting the hang of the whole emancipation thing. OK then, get some hairy, macho, masculine, testosterone driven man (or woman) to make the calls for you. There are thousands of dollars at stake and you are being screwed (pardon the expression, but nothing else adequately fits the circumstances). Is it that hard to ask to speak to the manager? Then his or her direct report, then their direct report and so on until you get to the person at the top of the tree who will kick butt and sort it all out in a couple of hours. So be wussy; play the female card, sniff, snivel and cry a little, tell them you can't email your dying grandmother, whatever it takes, but afterwards you'll be able to look in your mirror, see a new woman and hear her roar. Then go play with your new or repaired Toshiba and smile wide enough to crack your face. Cheers Billy 8-{) |
Billy T (70) | ||
| 481655 | 2007-03-06 09:00:00 | Don't be too hard on pixeldust Billy, we aren't all fire-breathing dragons like Mrs Billy T . ;) I would encourage you to have another go too, pixeldust, but write them a letter rather than phone them . That way you can spend time composing your argument and putting together all the facts without being under the stress of requiring a ready answer to fire back at them . Include quotes from that site you linked to and also our CGA whereby goods must have a reasonable lifespan, etc etc . You have everything to gain, including a great deal of satisfaction when you win . My sister used to be wussy like you but she got so annoyed at being ripped off all the time that she started fighting back, beginning with small things then taking on the "big guys" as her confidence grew . Now she's even more formidable than me and that's saying something . :p |
FoxyMX (5) | ||
| 481656 | 2007-03-06 09:17:00 | You'd think after working on a helpdesk for 3 years I would have grown balls by now, eh? | pixeldust (6619) | ||
| 481657 | 2007-03-06 09:21:00 | You probably have, they're probably just not quite visible yet. :D Go on, feel the fear and do it anyway. ;) |
FoxyMX (5) | ||
| 1 2 3 4 | |||||