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Thread ID: 72196 2006-09-03 10:15:00 bee sound mick dunne (11087) Press F1
Post ID Timestamp Content User
482410 2006-09-03 13:53:00 Anyway, as Mick said, the noise goes away when the speakers are off so it's not a physical thing. Disconnect the speakers and try headphones for a starter.
That won't help cos it seems as if the sound is coming from the pc's speaker in the case, not his external speakers.
Greg (193)
482411 2006-09-03 14:32:00 Do you have a microphone connected up and close to the speakers? Also just an idea, but go into control panel and go into "sound and audio devices" click advance and see if microphone is in there and if so mute it and see what that does . GhostBuster (10141)
482412 2006-09-03 14:39:00 thanks all, i,ve muted microphone and if that doesn,t do it i will have speakers checked, mick dunne (11087)
482413 2006-09-03 20:38:00 Opening your computer case does not void any warranty. If you dive inside boots and all, you might do enough damage to cause refusal of a warranty claim, but otherwise there is no reason not to look inside.

Really? I thought most cases have a painted seal and if it is broken the printed info says it voids the warranty.
Strommer (42)
482414 2006-09-03 20:55:00 That won't help cos it seems as if the sound is coming from the pc's speaker in the case, not his external speakers.
Well, he first said it wasn't coming from the case speaker, and later said it stopped when his speakers (plural) were off, so I can be excused for thinking..............

Cheers

Billy 8-{) ;)
Billy T (70)
482415 2006-09-03 22:02:00 it does go when speakers are offI read this as: the noise is still there (but then it could also be a typo and should in fact say "the noise does go away when the speakers are off"


This is perpetuating a myth.

Opening your computer case does not void any warranty. If you dive inside boots and all, you might do enough damage to cause refusal of a warranty claim, but otherwise there is no reason not to look inside.

No company can decline a warranty claim just because you opened the case. They can't refuse it even if you added new parts like a DVD drive or more ram. They remain responsible for all the parts they sold you.
Cheers

Billy 8-{)Soon after doing A+ I did unpaid work experience for a company in New Plymouth. Any new computer was inspected, checked to make sure it went, and stickers were applied. If any of those stickers were broken, they would not fix anything under warranty (as the customer had obviously been inside and tampered with something). The sticker was of bright colouring and did tell the customer not to open the box for that reason; and was placed in such a way so as not to be visible from the sides, but over the join where the side and backplate met. Whether or not they could refuse the warranty was never tested, and I was just following orders (in applying the stickers) so it didn't really worry me.
Myth (110)
482416 2006-09-03 22:45:00 This is perpetuating a myth .

No company can decline a warranty claim just because you opened the case . They can't refuse it even if you added new parts like a DVD drive or more ram . They remain responsible for all the parts they sold you .



Interesting point this . I quite agree but I have in fact had at least one computer with a seal on the case and warning that if the seal is broken then the warranty is also .
The warning probably stops some people who should never get inside the case from doing so - but I cannot see it being legal .
Tom
Thomas01 (317)
482417 2006-09-05 08:31:00 We sell HP, IBM, NEC/Packard Bell, Sony, Toshiba, Compaq......all of which don't have any problem with customers opening units to add ram or other parts etc. BUT will decline any warranty repairs & charge IF the upgrade has caused the issue :)

Cheers
KiwiMR2
KiwiMR2 (6464)
482418 2006-09-05 08:41:00 We sell HP, IBM, NEC/Packard Bell, Sony, Toshiba, Compaq......all of which don't have any problem with customers opening units to add ram or other parts etc. BUT will decline any warranty repairs & charge IF the upgrade has caused the issue :)

Cheers
KiwiMR2

Thats my understanding as well, after all, HP even give step-by-step instructions on how to get into the case. But if the actions in the case caused it, then it's only reasonable to decline it.
godfather (25)
482419 2006-09-05 10:14:00 I read this as: the noise is still there (but then it could also be a typo and should in fact say "the noise does go away when the speakers are off"
Any new computer was inspected, checked to make sure it went, and stickers were applied. If any of those stickers were broken, they would not fix anything under warranty (as the customer had obviously been inside and tampered with something).

I had a buzzing sort of noise at one stage, when I moved the mouse or somthing.
I was being lazy ignoring it cause I knew the cause so today I re-tidied all my cables and tied them up with velcro cable ties etc - especially the one going from my amp to the back of the sound card - I moved it off the power cables and multi-box it was sitting on and voila - no more noise.

And its all so pretty now too.....colour coded ties etc.

As for that ridiculous policy of that shop, how does damaging a sticker prove or disprove they caused a problem with the PC?
It proves nothing except they were ultra paranoid or looking for an excuse.
pctek (84)
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