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Thread ID: 72229	2006-09-05 00:43:00	Computer kills the phone line. How is that possible?	lightfoot (39)	Press F1

Post ID	Timestamp	Content	User
482660	2006-09-05 00:43:00	Computer kills the phone line. How is that possible? I have two phone sockets: one for the phone and one for the internet connection. I have a phone with a display screen which can display caller ID, phone number and whether the line is in use. I also have a desktop and a laptop. I have setup my desktop and laptop internet connections. When I connect the phone line to the desktop choose the connection and press dial only then will the phone screen displays that the line is in use. If I don’t press dial there is no status of the phone is in use. However, if I just connect the same phone line to the laptop, the phone screen will display the line is in use, without me even press dial on the modem connection. Thus when I open an internet connection and press dial the error message I get is Error 680: no dial tone When I tried to pick the phone to listen, I can only hear silence and can not dial out when the laptop modem is connected to the phone line. I tried to disable the modem in the device manager/modems, still the same thing – the phone still displays line is in use, even the modem has been disabled through Device Manager. Any suggestion would be grateful.	lightfoot (39)
482661	2006-09-05 01:01:00	When I tried to pick the phone to listen, I can only hear silence something is holding the line open. either one of the modems or another phone. sky decoders have been known to cause this.	tweak'e (69)
482662	2006-09-05 01:09:00	I tried disconnect everything just the laptop modem, but same error message. If I conncect the same phone line with my desktop while the other phone jack connects to the phone, I have no problem in dialing up my desktop. The problem as explained, is when I conncect the laptop modem to the phone line with everything the same as the desktop, I immediately notice the phone displays the line is in use. The same settings for the desktop does not get this. Something from the laptop is killing the phone line, not dial tone message error and picking the phone up no dial tone as well. This happens even if I disable the laptop modem. Thus how is that possible.	lightfoot (39)
482663	2006-09-05 01:10:00	It's most likely to be the laptop's modem. Try sending ADH0 (H -zero, not H-o) to "hang up" the modem with a terminal programme (or with the "DOS" echo ADH0 > COMx (where the x is the COM port number). If that clears the line, there will be a way to fix it permanently.	Graham L (2)
482664	2006-09-05 01:11:00	Not much you can do. My feeling is that you are using a cheap internal modem? A windows software modem? Happens on mine as well. What works for me is just reboot the PC a few times and hope the line clears up by itself say 15mins or less. It should of cleared up by itself now ........	Nomad (952)
482665	2006-09-05 01:26:00	It's most likely to be the laptop's modem. Try sending ADH0 (H -zero, not H-o) to "hang up" the modem with a terminal programme (or with the "DOS" echo ADH0 > COMx (where the x is the COM port number). If that clears the line, there will be a way to fix it permanently. I am not sure how to apply this suggestion. It is Toshiba, internal software modem AMR, with XP prof. But why if I disable this modem from Device Manager, it still kills the phone line. I'd like to disable this modem and use a card modem or some external modem. Even so, if it kills the phone line when connected the phone line with laptop modem, then would it interfere with another modem connected to the laptop? Basically how to get this laptop connected to internet? Thanks.	lightfoot (39)
482666	2006-09-05 01:42:00	I am trying this link out: www.dynalink.co.nz 6.1. How to use the terminal program HyperTerminal to test your modem. Thanks Graham L	lightfoot (39)
482667	2006-09-05 01:45:00	The terminal programme "Hyperterm" will let you give that command to the modem, with a bit of fiddling (make a "new connection"). The Harware Manager (in the Resources page for the modem) should tell you what COM port it uses, for the "echo... " command.	Graham L (2)
482668	2006-09-05 01:45:00	I am not sure how to apply this suggestion. It is Toshiba, internal software modem AMR, with XP prof. But why if I disable this modem from Device Manager, it still kills the phone line. I'd like to disable this modem and use a card modem or some external modem. Even so, if it kills the phone line when connected the phone line with laptop modem, then would it interfere with another modem connected to the laptop? Basically how to get this laptop connected to internet? Thanks. Disable the internal modem from Device Manager if its built in. If its a PCMCIA card - take it out. Go buy an external modem - serial if you have a serial port - USB if you don't.	pctek (84)
482669	2006-09-05 02:16:00	Disable the internal modem from Device Manager if its built in. If its a PCMCIA card - take it out. Go buy an external modem - serial if you have a serial port - USB if you don't. It is inbuilt and I have tried to disable throuhg device manager, as said. Still the same problem. Hardware manager is telling COM3. Ok, I go to start, run and type in: HYPERTRM I get new connection - Hyper Terminal window. It ask for Enter a name and choose an icon. Basically, it is trying to make a new connection. It does not do much, but creating another connection. Thanks	lightfoot (39)
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