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Thread ID: 72229 2006-09-05 00:43:00 Computer kills the phone line. How is that possible? lightfoot (39) Press F1
Post ID Timestamp Content User
482680 2006-09-05 05:40:00 LOL, VERY good post, didnt think of that! SolMiester (139)
482681 2006-09-05 05:44:00 I tried this again: I go to run and type: "cmd", then type: "echo ATHO > COM3:", without the quotes for both and with colon. Then hit enter. Still the same. Thanks. lightfoot (39)
482682 2006-09-05 05:46:00 Hi Guys,

Guess this might have already been covered, but worth double-checking . . .

. . . symptoms described are exactly what would happen if the ph cable were connected into the Laptop's Network socket (which looks almost identical to the Modem, just a little "wider") .

Other things to check - does the modem respond OK to Windows in-built diagnostics, and is it set to "New Zealand" (many laptops come with a utility to change the country setting to match local dial-tone) .

Regards, MartnzAgain, can't cause the problem . Assuming a RJ12 (6 pin) plug is put into the RJ45 socket (8 pin) without breaking off the latch/key so it is aligned correctly, the phone line side which uses the centre two pins will not be connected to anything in the Ethernet interface . :D The Ethernet uses pins 1,2,3, 6 of the 8 pin socket; the modem uses pins 4 and 5 if it's plugged into an 8-pin socket . .

It's seizing the line, so phones can't phone . That's got nothing to do with country settings . Every country sees a low resistance as "Hook up" .
Graham L (2)
482683 2006-09-05 05:49:00 Hi Guys,

Guess this might have already been covered, but worth double-checking . . .

. . . symptoms described are exactly what would happen if the ph cable were connected into the Laptop's Network socket (which looks almost identical to the Modem, just a little "wider") .

Other things to check - does the modem respond OK to Windows in-built diagnostics, and is it set to "New Zealand" (many laptops come with a utility to change the country setting to match local dial-tone) .

Regards, Martnz

Thanks . You are right . It a laptop network connection . So does that mean the modem is a software modem and running through the laptop network socket . Thus all I need it a connector with laptop network connection one end and phone socket one to get it to work? We are getting somewhere . That is great . Many thanks .
lightfoot (39)
482684 2006-09-05 05:56:00 Thanks . You are right . It a laptop network connection . So does that mean the modem is a software modem and running through the laptop network socket . Thus all I need it a connector with laptop network connection one end and phone socket one to get it to work? We are getting somewhere . That is great . Many thanks .
Sorry, no, unless Telecom are giving you a 10 or 100 Mbps Ethernet connection . Phones wouldn't work too well with that . :D The 8 pin RJ45 network connector connects to an ADSL modem or router (or to a LAN) . The 6 pin RJ12 socket is connected to an internal modem, and it works (or not, in your case :( ) only with a phone line .


Does the laptops's modem work if there is nothing else plugged into the phone line?

How old is the laptop? If it's still under guarantee, the course is obvious . ;)
Graham L (2)
482685 2006-09-05 06:03:00 Thanks everyone. I just plug it into the socket with a phone sign on it and it works. Generally, the modem has two sockets, one for the phone and one for the connection to internet. Seems like it a connection to internet only. Feel silly. Thanks again. lightfoot (39)
482686 2006-09-05 11:30:00 Good on you guys - glad it is sorted .

RJ11 modem plugs are a surprisingly good fit into RJ45 ethernet sockets . Click in just like they belong there, but inevitably stuff all the phones in the house . Remarkable thing is that neither the computer or the phone system gets damaged . . .

Sort of thing you experience first hand once, and then never forget!

Regards, Martnz
martnz (271)
482687 2006-09-05 16:41:00 Arrrrrgggghhhhh drcspy (146)
482688 2006-09-05 20:27:00 Good on you guys - glad it is sorted .

RJ11 modem plugs are a surprisingly good fit into RJ45 ethernet sockets . Click in just like they belong there, but inevitably stuff all the phones in the house . Remarkable thing is that neither the computer or the phone system gets damaged . . .

Sort of thing you experience first hand once, and then never forget!

Regards, Martnz

I will surely not forget this .


Arrrrrgggghhhhh

Thanks for echoing my sentiment . It is funny that little silly things make me appreciate the help . Hihihi
lightfoot (39)
482689 2006-09-05 20:52:00 It is a very common problem especially with laptops.
Most of the no dialtone 680 errors turn out to be caused by this or with a desktop when connected to the phone port instead of line.
Safari (3993)
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