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Thread ID: 140098 2015-08-17 08:10:00 Contact Energy gary67 (56) Press F1
Post ID Timestamp Content User
1406877 2015-08-17 08:10:00 Anyone here with Contact energy?

if so can you get the usage graph to work?

Using Win8.1 it won't load under IE or FF

Using Win10 it won't load using IE or FF

using Win10 and Edge it does load.

All add-ons are up to date for IE and FF and Adblock is turned off on FF for the Contact site.

All I get under IE and FF is movie unable to load.
gary67 (56)
1406878 2015-08-17 08:21:00 Movie not loading is what I get for the usage graph. Been doing this in Chrome for at least 5 months. Worked last year. Maybe it's updated adobe flash/plugin not working, as I have seen that error on some sites. I tried Edge - won't let me log in. Still trying. kahawai chaser (3545)
1406879 2015-08-17 08:40:00 Usage graph not loading for me In FF nor Opera using Win8.1 smithie 38 (6684)
1406880 2015-08-17 08:44:00 Mine comes on paper with the graph on the back. Driftwood (5551)
1406881 2015-08-17 17:27:00 Yeah I got the movie error too, when using Firefox... then went to Microsoft Edge and the graph loaded first time. Then went back to Firefox to try again and it worked!!! WTF.

Given my experience with the product... 2 words... SAP Netweaver.... dodgy at the best of times!!!!
chiefnz (545)
1406882 2015-08-17 19:43:00 Thanks everyone, wife contacted them and they tried telling her it was our computers which we both know is wrong. gary67 (56)
1406883 2015-08-17 21:59:00 The usage graph? Works fine for me in Chrome & IE under Win7, Win8, and Edge in Win10. Haven't tried it in FF, or any non-Edge browsers on Win10. inphinity (7274)
1406884 2015-08-18 00:08:00 Mine comes on paper with the graph on the back.Ours is the same and very handy for comparisons. Pato (2463)
1406885 2015-08-18 05:38:00 Works okay for me in Win 8.1 Outlook then download the pdf. PeterE (6851)
1406886 2015-08-19 19:34:00 Quick update, this still only works for us in the the new edge browser, on any other browser it doesn't load, weird that everyone has different findings. gary67 (56)
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