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| Thread ID: 72708 | 2006-09-23 08:17:00 | Modem causes system freeze | J ZEP (336) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 486795 | 2006-09-23 08:17:00 | Hi guys, i have a system here that has major problems with anything relating to the modem (PCI), doesn't matter what i do, click properties, dial up, anything that relates to it will freeze the whole system, including when i try to install drivers - i managed to install the drivers off the cd in safe mode(as well as tried some updated ones too), but no difference, the minute i try anything related to it i get the system freeze... (Have to shutdown/restart it from switch). I am starting to think it could be the pci slot perhaps???? The thing is, i don't think this modem has ever worked/been used (can't double check that as the lady in in the states for another month), as she mentioned she hadn't been able to connect using dialup, so i am guessing this is why, (shes using BB). It appears to be an Intel 536EP pci modem, i haven't looked in the case yet to confirm that, but the drivers install cd tells me it is. This system, she tells me was custom built about a year back, i notice it has an emachine case, and also shows emachine under properites. The other pci slot has a tvtuner in which the maual says is a "PV-Bt878P+". System Specs are: MSI PM8M2-V mobo, P4 3.40GHZ, 512 mb ram, graphics appear to be VIA/S3G Unichrome IGP - 32mb, Modem Intel 536EP, TV Tuner card PV-Bt878P+, 150GB hdd. XP Home SP2. Any ideas gratefully accepted please. I guess my next course of action will be to check the modem is seated in the pci slot correctly...and of course physically identify what model/make it is. One small thing i also noticed was that it was a tight fit with the modem/phone cord into this system (definatley the modem), so i tried a new cord i had from a new modem, which was slightly better, regardless, it freezes if it has the cord in or not anyway... TIA :) |
J ZEP (336) | ||
| 486796 | 2006-09-23 08:26:00 | I'm using the same modem here in 2 PC's. Check in device manager. See if something is conflicting. Or if something has a ! or X beside it. Have u scanned for spyware etc recently? Or put it in another slot if theres a spare PCI slot in the case. |
Speedy Gonzales (78) | ||
| 486797 | 2006-09-23 08:52:00 | Yep i have done all the normal things and theres definately no confilicts in d-manager... no spare pci slots, as the tv cards in the only other one, but i guess i will take that out later and try it in that slot, its about all i can think to do at this point. I have found a few references to this kind of problem with linux in searching, but only a couple of windows systems, with no resoulution to the prob unfortunatley. Cheers |
J ZEP (336) | ||
| 486798 | 2006-09-23 10:16:00 | apart from trying new modem and different pci slot (you have installed motherboard drives ??) the other werid thing i've had thats caused a similar fault is faulty powersupply. | tweak'e (69) | ||
| 486799 | 2006-09-23 10:58:00 | DSE has a very good PCI modem for about $27. | zqwerty (97) | ||
| 486800 | 2006-09-23 20:07:00 | try the suspect modem in a different puter and or try a different modem in the problem puter........ process of elimination.....simple really |
drcspy (146) | ||
| 486801 | 2006-09-24 02:55:00 | Thanks guys, i will try changing slots and modems around over next few days, pretty much knew i would have to do that i guess, lol :). | J ZEP (336) | ||
| 486802 | 2006-09-25 07:02:00 | Firstly i tried reseating the card again, initially things went slightly better, i was able to dial up without freezing and actually connect, however that didn't last long - at best i was getting the connection dropped after a few mins, at worst the system freezes again. It seems like a driver issue, but i have tried every driver i can find for it. Next, i put another modem in the slot (oldish one at that), that works perfectly :thumbs:, so at least i know its not the slot. I haven't tried the modem in another pc as yet. I'm using the same modem here in 2 PC's. Speedy is there any chance you could please tell me what version drivers your using in your pc's successfully? Maybe you have a driver i haven't got? Cheers :) |
J ZEP (336) | ||
| 486803 | 2006-09-25 07:11:00 | Speedy is there any chance you could please tell me what version drivers your using in your pc's successfully? Maybe you have a driver i haven't got? Cheers :) 4.77.8.0 are the latest version of the drivers. Thats the version I'm using. I cant find them on the site, but I've still got the unzipped drivers on the hdd here. If u havent got this version, let me know, I'll zip them and email them to you, if u send me your email in a PM. |
Speedy Gonzales (78) | ||
| 486804 | 2006-09-25 07:41:00 | 4.77.8.0 are the latest version of the drivers. Thats the version I'm using. Thanks Speedy, appreciate the offer :), unfortunately they are the second set i tried after the orig cd ones, as they were the latest ones i could find also... I am about to bin this modem :D, i really don't think its ever worked from day one, as i recall her saying something to the effect of "dialup had never worked for her", i will ask her when she gets home, but as she uses BB it wouldnt have affected her at all. :) Thanks anyway. |
J ZEP (336) | ||
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