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Thread ID: 72789	2006-09-26 06:37:00	DSSAGENT	Joan B (11206)	Press F1

Post ID	Timestamp	Content	User
487465	2006-09-26 06:37:00	Having recently installed Windows XP & PC-cillin, I have been regularly getting a pop-up message about DSSAGENT being detected. I have learned this is spyware from Broderbund. We run Print Shop 10, which is a Broderbund product, & until this new installation, we had not had these messages before. We have also run AVG which detected & supposedly quarantined it, but it didn't go away. After a bit of research, we were directed to disable it in the start up menu, & it has not reappeared in the last couple of days. However, I understand it can be uninstalled at source, which is by far preferable, but I do not know how to do this. As the product has been superseded by newer versions, I am not sure on-line help from Broderbund is available any longer. Can any one help?	Joan B (11206)
487466	2006-09-26 07:33:00	Go to control panel / add remove programs. Look for this program and uninstall it here. And you're right it is spyware related to that Broderbund program. See if Spybot (www.spybot.info) finds the files and removes it. (Get the detection updates as well). Install both and do a scan. And get Adaware Personal (www.lavasoftusa.com) And do a scan as well.	Speedy Gonzales (78)
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