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Thread ID: 72897 2006-09-30 01:01:00 Can't install SP2 xineohp (3165) Press F1
Post ID Timestamp Content User
488123 2006-09-30 01:01:00 I have a Compaq Presario 700 laptop & I can't get SP2 to install, it starts to loading the files then I accept the agreement, then when it's inspecting my system before loading it comes up with an Internal Error occurred (No error numbers to indicate where the error is). I have tried loading it in safe mode still happens. I have turned off programs still happens. I have checked for virus/spyware and removed what was found still won't install. Also now I can't create a restore point. Any suggestions? xineohp (3165)
488124 2006-09-30 01:34:00 have you run autopatcher on that laptop

I have found that that if you have run this program it somtimes interfers with microsoft updates therefore im guessing may also cause some problems with sp2

another suggestion go to microsoft update site run custom update and see if theres an update for microsofts installer
beama (111)
488125 2006-09-30 01:40:00 most important.... make sure its 110% clean from malware/spyware/virus's etc.

then uninstall antivirus and firewalls (make sure you have copies to reinstall with).

run SFC (system file checker) and make sure you have a restore point.
tweak'e (69)
488126 2006-09-30 02:18:00 most important.... make sure its 110% clean from malware/spyware/virus's etc.

then uninstall antivirus and firewalls (make sure you have copies to reinstall with).

run SFC (system file checker) and make sure you have a restore point.

You dont have to go that far. With uninstalling AV programs and firewalls.

Just disable them (and get off the net while you're doing it), or install SP2 in safe mode, and usually it installs.
Speedy Gonzales (78)
488127 2006-09-30 02:27:00 i've had sp2 updates go belly up due to the AV etc (corrupt files, AV/firewall not working after update etc) . you could get away without the uninstall, its just a risk. i generally find it much safer to uninstall them first, it saves the hassle of fixing them after woulds. tweak'e (69)
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