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| Thread ID: 72897 | 2006-09-30 01:01:00 | Can't install SP2 | xineohp (3165) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 488123 | 2006-09-30 01:01:00 | I have a Compaq Presario 700 laptop & I can't get SP2 to install, it starts to loading the files then I accept the agreement, then when it's inspecting my system before loading it comes up with an Internal Error occurred (No error numbers to indicate where the error is). I have tried loading it in safe mode still happens. I have turned off programs still happens. I have checked for virus/spyware and removed what was found still won't install. Also now I can't create a restore point. Any suggestions? | xineohp (3165) | ||
| 488124 | 2006-09-30 01:34:00 | have you run autopatcher on that laptop I have found that that if you have run this program it somtimes interfers with microsoft updates therefore im guessing may also cause some problems with sp2 another suggestion go to microsoft update site run custom update and see if theres an update for microsofts installer |
beama (111) | ||
| 488125 | 2006-09-30 01:40:00 | most important.... make sure its 110% clean from malware/spyware/virus's etc. then uninstall antivirus and firewalls (make sure you have copies to reinstall with). run SFC (system file checker) and make sure you have a restore point. |
tweak'e (69) | ||
| 488126 | 2006-09-30 02:18:00 | most important.... make sure its 110% clean from malware/spyware/virus's etc. then uninstall antivirus and firewalls (make sure you have copies to reinstall with). run SFC (system file checker) and make sure you have a restore point. You dont have to go that far. With uninstalling AV programs and firewalls. Just disable them (and get off the net while you're doing it), or install SP2 in safe mode, and usually it installs. |
Speedy Gonzales (78) | ||
| 488127 | 2006-09-30 02:27:00 | i've had sp2 updates go belly up due to the AV etc (corrupt files, AV/firewall not working after update etc) . you could get away without the uninstall, its just a risk. i generally find it much safer to uninstall them first, it saves the hassle of fixing them after woulds. | tweak'e (69) | ||
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