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| Thread ID: 73443 | 2006-10-19 03:46:00 | Norton Internet Security 2007 ("NIS2007") installation woes | BubbaNZ (8888) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 492602 | 2006-10-19 03:46:00 | Just thought I'd relay a dispiriting experience with NIS2007 . Basically, if you get tempted into buying the online bundle that includes Norton Systemworks 2006, then for the love of God do not install the latter! Furthermore, do some research online about buying another company's AV products! Here's why: my Intel XP (SP2, all fully and newly patched) Dell Dimension came pre-loaded with Symantec anti-virus and internet security products . Having been nagged for a month to renew the subscription (gripe #1: Symantec pockets the $ an early renewal), and then downloading the offered bundle of NIS2007 and SW2006, and coughing up for the extra $10 for the right to download for more than 60 days (that's gripe #2 - surely that's a con), I did this: 1 . Uninstalled NIS2004 . 2 . Stareted the NIS2007 installation . 3 . It complained about Windows Defender Beta (gripe #3: NIs should play nicely with AS programs, especially ones from nice Mr Microsoft) . 4 . Uninstalled Defender . 5 . Installed NIS2007 . 6 . Registered and downloaded updates, then ran a full system scan as NIS2007 wanted . Time taken - two hours!!! Everything seemed OK . . . new little icons and bars over IE . 7 . Starting installing SW2006 (why, oh why . . . ) . Install halted with an exception: 'CCSettings WindowsException - the service did not respond to the start or control request in a timely fashion . NGB MBR partions types Unit 0: 0xde 0x07 0x00 0x00 . I guess if you're from the planet Hexadecimal that might make sense to you . Further bad news: NIS2007 no longer appeared on the start bar, and IE, Outlook, couldn't see the internet! Fortunately I have another laptop so could go Googling after much therapeutic swearing . Much advice was to uninstall them all and reinstall, along with lots of moaning about what a pile of poo Symantec's products are in general . 8 . Tried to uninstall SW2006 . More error messages like the one in 7 . Bubbling sense of panic rising in lower bowels - rest of life on hold . 9 . Tried to uninstall NIS2007 using its own . Would hang after a 1/2hr of chugging . Did this twice . Uh-oh, nightmare visions of having to do a complete re-install (no, I had not used System Restore Points, yes dad I will use it next time) . Total time endured - four hours!!! 10 . On the lucky spare laptop searched the Symantec KM base for words like 'uninstall,' 'remove . ' Nada, niet . Googled, and got pointed to a series of pages that eventually lead to a downloadable tool to "remove and uninstall NAV2007" (gripe #4: go figure why their search doesn't turn that one up) . Downloaded the tool and used a dongle to install it on the Dell . Got down on my knees and prayed . Ran it . . . and it successfully removed all Symantec products . The tool to remove all Norton products is here: . symantec . com/SUPPORT/sharedtech . nsf/docid/2006031710323113?Open&src=hot&docid=2005033108162039&nsf=tsgeninfo . nsf&view=docid&seg=hho&lg=en&ct=us&pid=2006082913223736&pkb=nip" target="_blank">service1 . symantec . com 11 . Reinstalled NIS2007 . . . as steps 5 and 6 . . . registered again, ran full scan again . . . and it seems to be working all OK . The Dell can once again see the internet . 12 . Discover that NIS2007 no longer has the anti-spam features the previous version had (gripe #5) . Total time - six hours!!! I remember the days when Norton didn't charge for its AV updates (yup, W98 days) . I can see an argument for subscriptions, sort of, but in summary, the modern Symantec's buggy installation code, its fat and slow products, lazy product compatibility, sucky online support, and to cap it all frankly irritating money-grubbing has left me completely unimpressed . They make Microsoft look like an paragon of corporate virtue, and I never thought I'd say that . So, Symantec is clearly the spawn of Satan! Never again! Thanks for reading my rant; sorry it took so long (but I feel much better) . If this saves just one innocent little child from making the same mistake of using these Symantec products I'll know I've done some good in the world after all . |
BubbaNZ (8888) | ||
| 492603 | 2006-10-19 03:58:00 | Most of the people here on PF1 hate / don’t like Norton / Symantec ;) | stu161204 (123) | ||
| 492604 | 2006-10-19 03:58:00 | I take it u didnt or havent read posts in here on previous versions of NIS. | Speedy Gonzales (78) | ||
| 492605 | 2006-10-19 06:35:00 | You made 2 huge enormous mistakes: 1) Installing a Symantec product 2)Reinstalling a Symantec product |
pctek (84) | ||
| 492606 | 2006-10-19 09:05:00 | My sympathies Bubba. Thanks for sharing that, I ought to print it out to show the next person who wants to install the latest Nortons. ;) | FoxyMX (5) | ||
| 492607 | 2006-10-26 03:28:00 | 12 . Discover that NIS2007 no longer has the anti-spam features the previous version had (gripe #5) . Good to see they finally got rid of that piece of s**t |
Agent_24 (57) | ||
| 492608 | 2006-10-26 22:40:00 | Get NOD32. By far the best antivirus I have used. Nortons is the brown stuff you find on your undies. | qwerty (8480) | ||
| 492609 | 2006-10-26 22:54:00 | Nortons is the brown stuff you find on your undies. ROLF :lol: :lol: That is the funniest thing I have heard all morning I needed that thanks :thumbs: |
Overdrive_5000 (4950) | ||
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