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Thread ID: 73749	2006-10-30 06:52:00	computer dying	MACIAN (6176)	Press F1

Post ID	Timestamp	Content	User
495202	2006-10-30 06:52:00	my computer has been getting slower and slower with freezing for 10 or 20 seconds at regular intervals. It has got worse now mainly when I go My Computer/Explorer and a blue screen appears with the message "A problem has been detected and Windows has shut down. A process or thread critical to systems operation has unexpectedly shut down. .......Beginning physical memory dump" The computer eventually reboots but locks up after finding the two IDE (CD & DVD) drives. If I turn off the computer and then turn it back on it will reboot to Windows. When Windows starts the computer wants to check the C drive. It then locks up at 0% complete. It used to do the same with D drive but reformatting this (D) drive solved that problem. My first thought was that Windpws XP professional was in trouble but the fact tht it does not boot properly suggests to me that it is the SATA drive that is causing the problem. I run an Athalon 3500 with 1 gig of memeory. The system is about 12 monhts old. I have installed Service Pack2 plus all the various security updates. Any bright ideas?? PS I thought that I had posted this twice yesterday but both posts seem to have vanished	MACIAN (6176)
495203	2006-10-30 07:04:00	You most probably did post this previously, it maybe whats been going on with the forum lately. I would check the hdds. And see if ones in PIO mode. Is there only 1 hdd? (the sata)? Or have u got an IDE hdd as well? I would also check and make sure whatever IDE devices are installed, are jumpered properly (ones on slave and ones on Master, not both on Master or Slave). What connection is the cd and dvd on?? Primary or secondary IDE? If they're on Primary (And u have no IDE hdd's), I would put the cd and dvd on secondary Master and Slave). Remember to jumper them properly as well.	Speedy Gonzales (78)
495204	2006-10-30 09:16:00	If you hasn't changed any hardware then don't bother checking the jumpers... You may want to run a defrag. I use Diskeeper 10, it runs in the background and keeps your hard drive defragged without you noticing. This isn't any use if you cant get into windows though :/ The hard drive evidently isn't old (12 months) enough to be faulty, unless it has been smashed around a bit (ie the case being knocked or kicked accidentally). Don't really have many suggestions unless you can get into windows, so better wait for a more helpful pre-windows technician :D	Fidelius (10676)
495205	2006-10-30 09:20:00	Speedy thanks for the reply. The computer has been running in the same configuration for nearly 12 months with no real problems. I have had the odd network glitch and thought it might have been the motherboard but the shop I bought the parts from (Atech) could not find anything specfic. I jiggled the CD and DVD around a couple of months ago to put them on the master chanel on IDE1 and IDE2 respectively. I only have the single SATA hard drive. My feeling at the moment is to put an old IDE hard drive in and try and access the SATA drive to reformat C drive. I would then install win98 and finally win xp. My xp disc doesn't install and hence the win98 step. At present the computer wont let me on. In endlessly cycles around the three blue dots on the windows load up screen. On safe mode/command prompt it stops at Mup.sys (I think) If I go to safe mode windows it stops on a different driver. Do you think it is more likley to be the hard drive failing after 12 months or is the problem more likley to be Windows corrupted?? As I said before, given that windows doesn't load my feeling is the hard drive. Could it be the motherboard??	MACIAN (6176)
495206	2006-10-30 18:48:00	Well 98 cant use more than 768mb of ram (or is it 512)? without changing a line in the autoexec . bat or one of the startup files . Otherwise it'll crash / wont do anything . Have u changed I think its the amount alongside the vcache command??	Speedy Gonzales (78)
495207	2006-10-30 23:52:00	Well 98 cant use more than 768mb of ram (or is it 512)? without changing a line in the autoexec . bat or one of the startup files . Otherwise it'll crash / wont do anything . 512 . And changing that line doesn't work either . It makes it unstable, not necessarily continual crashing .	pctek (84)
495208	2006-10-31 06:47:00	Thanks for the tip about 1 gig of memory. I think that I had that much in when I built the machine up and loaded Win98 but will check if things go wrong. Going back to my question a couple of posts ago, do you think that th problem is the SATA drive or Windows??	MACIAN (6176)
495209	2006-10-31 06:57:00	It sounds like a system file is corrupted / (and whatever it is, it's shutting down a file / process that's needed) or it's faulty. Most probably something like lsass, csrss or svchost. Going by this A problem has been detected and Windows has shut down. A process or thread critical to systems operation has unexpectedly shut down. .......Beginning physical memory dump when it crashes. Go to control panel / admin tools / event viewer. Look for errors / entries relating to this, see what they say and either dbl click on it too see what it means or post what it says here.	Speedy Gonzales (78)
495210	2006-10-31 07:23:00	Hmm one of these files, (lsass, csrss or svchost) maybe infected. I would post a HJT log, whatever it is may show up in a log.	Speedy Gonzales (78)
495211	2006-10-31 08:37:00	Assuming your using the SATA drive to boot from, and you don't dual boot then, make sure the BIOS boot sequence is correct . Delve into your BIOS, navigate to wherever the BOOT sequence resides and make sure the SATA drive is listed first . Disable everything else, unless of course, you have need to boot from the CDROM, DVDROM, Floppy Drive or EIDE drive . Remember, whenever you need to reinstall the OP Sys, THEN, go back to this part of the BIOS and make either your DVD OR CDROM drives your 1st boot drive . Second, when more than one device shares the same EIDE port you must configure one drive as the master the other the slave . For configurations that involve having both a EIDE drive and a either a cdrom or DVDROM on the same cable, you must make the EIDE drive the master and the others the slave . Whenever your m/board allows you to connect a second EIDE driver to it, so long as nothing else is attached to the same cable (i . e . , another drive of some kind), you may leave the factory settings as is (typically master - but your mileage may vary) . That's all for now . . . Give it a whirl and report back .	cipher (1320)
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