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| Thread ID: 73953 | 2006-11-06 23:58:00 | HELP!!!! Computer keeps shorting out and restarting | systm (9904) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 497037 | 2006-11-06 23:58:00 | Urgent matter :( Everytime I touch the case, take off the side panel or just move the computer in the slightest way the computer shorts out. Sometimes it restarts windows, other times it just stays shutdown and wont restart unless I leave it for awhile or do a cold start. This is a new systm build and at first I thought it was the psu. I replaced the psu but that has only amplified the problem of it shutting down when it is touched/handled. I have explained this to the place I purchased the case from (and asked to exchange the product with a different brand) and they replied that it sounds like a short between the motherboard and case and likely to be a mounting stud in the wrong place. There are only 6 possible places for the studs to go!!!! Of the hundreds of systm's Ive built I have never come across this prob. I have eliminated all the possible pieces of hardware it could be and we are left with the case. Any advice would be greatly appreciated |
systm (9904) | ||
| 497038 | 2006-11-07 00:06:00 | Sounds similar to what happened to this a few yrs ago, the power point was the prob. I found out one day by touching the case and feeling power. Not enough to kill you tho, but enough to kill 1/2 the CPU and make the monitor cable live as well. And the videocard input and the mobo would have been 1/2 fried as well. I knew something was wrong as it used to crash frequently. I had to send the CPU back to Intel Malaysia to get it replaced. Lucky I didnt have to pay for it. First thing, I would get the power point checked. Or plug your system into another power point. The longer u leave it, the more chance of the CPU getting fried, and you'll have to replace it. Are you using SATA hdd's by the way? Or IDE? |
Speedy Gonzales (78) | ||
| 497039 | 2006-11-07 00:08:00 | losse lead? loose heatsink? heatsink on the correct way? check how the motherboard and cards fit. anything touching case? it wouldn't be the first time if seen out of spec cases. otherwise pull the whole lot out of the case and put it together on the bench and try running it out of the case. |
tweak'e (69) | ||
| 497040 | 2006-11-07 00:09:00 | Thanks Speedy, but unfortunately thats not the prob as that was one of the first things I tried. I drove round to other ppls houses a few weeks ago to test it and it does the same thing. These are the tests Ive done.... Rebuilt the systm in a different case: WORKS FINE Taken parts from a spare computer, and put them in suspect case: SAME PROB Tested the computer at different houses: SAME PROB Is it not fair to assume that it is the case???? I dont know what else I can do short of taking it to a shop/technician and paying some stupid price for their opinion. |
systm (9904) | ||
| 497041 | 2006-11-07 00:16:00 | Whats in the case? ie: videocard/modem etc. Whats the mobo? |
Speedy Gonzales (78) | ||
| 497042 | 2006-11-07 00:24:00 | Hardware in case: Gigabyte GA-81945PLGE-RH P4 524 3.06GHz 533FSB 2x1GB DDR2 533MHz Western Digital 200GB SATA Pioneer 111D DVD/RW Video Card Sound Card Firewire Card Modem Card |
systm (9904) | ||
| 497043 | 2006-11-07 00:37:00 | You sure the SATA power and data cables are in properly?? SATA hdd cables can come out pretty easily. When I used to have an adapter for the SATA's power, the stupid thing kept on coming out. This was until I got a PSU with a SATA plug on it, and it hasnt happened since. Thats bout the only other thing I can think of besides the mobo shorting out on the case somewhere. Altho, I'm not too keen on Gigabyte mobos either. |
Speedy Gonzales (78) | ||
| 497044 | 2006-11-07 00:49:00 | Is it not fair to assume that it is the case???? I dont know what else I can do short of taking it to a shop/technician and paying some stupid price for their opinion . It is not clear from your posts, but I assume that the "different components in same case=same problem" included a different power supply? The case is just a box, nothing more . Your problem is electrical/electronic . Any switches mounted on the case (on-off or reset etc) could have a wire whisker intermittently touching metal somewhere, or have some other obscure fault . Unplug any case mounted switches, or anything else for that matter, like front mounted USB or firewire etc especially reset, so that the case does nothing but hold the bits together then fire it up by bridging the on/off pins on the MB and see what happens . Cheers Billy 8-{) |
Billy T (70) | ||
| 497045 | 2006-11-07 01:04:00 | It is not clear from your posts, but I assume that the "different components in same case=same problem" included a different power supply? Yes It was a different psu. As to testing yr theory about the switches etc I will try that at home tonight and post back my results. Thanks everyone for all yr help so far :) |
systm (9904) | ||
| 497046 | 2006-11-07 01:05:00 | Altho, I'm not too keen on Gigabyte mobos either. Whats that got to do with the problem? Nothing wrong with Gigabyte motherboards. I'd agree with the PC shop its most likely the power switch or motherboard risers causing the motherboard to short. Try taking everything out of the case and see if the problem still happens. |
Pete O'Neil (6584) | ||
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