| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 140307 | 2015-09-21 23:39:00 | MSOffice Outlook Inbox(es) renamed | old_a_g (2083) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1408673 | 2015-09-21 23:39:00 | Win 7 MSOffice Prof+ 2010 I will describe my problem as precisely, but as briefly, as possible. After the initial installation of Office2010 and setting up Outlook (a couple of years ago) to receive two accounts, both of which are from the same ISP but with different names, everything behaved as I expected - two in-boxes that were each named with the account name. I subsequently created various Inbox sub-folders for sorting old mail to. I have recently transferred documents (not settings) from a soon to be retired Vista/MSOffice 2007 laptop to a Win7 MSOffice 2010 desktop, using a Belkin "Easy Transfer" cable. Documents moved OK but, both email inboxes were renamed "Inbox" and all mail was transferred to the first (previously, by alphabetic order) Inbox. All of the sub-folders of the first account are still there but all, except the default ones, from the second account are gone. Under File -> Account Settings, I could/can see that both accounts were/are still there. Invoking "Send/Receive" gave an error code 0x8004010F which I thought I had resolved, but all mail from both accounts now just goes to the first Inbox. How do I get my correctly named Inboxes back and have all new mail go to its correct destination? Delete the accounts and start again? |
old_a_g (2083) | ||
| 1408674 | 2015-09-22 00:34:00 | Win 7 MSOffice Prof+ 2010 Delete the accounts and start again? Yep, easiest way. Then import the old PST's into outlook: to import old mail, contacts etc. |
1101 (13337) | ||
| 1408675 | 2015-09-22 00:56:00 | Essentially, that's what I thought I had done. The Win7 machine with MSOffice 2010 had two accounts with separate inboxes. They had been working OK. The WinVista/MSOffice2007 machine only had one inbox from which I subsequently shuffled mail around. And I wouldn't have minded having to re-sort the imported mail, but why did the two accounts get merged into one? The next question should probably be "How do I delete the accounts without losing the old emails"? |
old_a_g (2083) | ||
| 1408676 | 2015-09-28 23:20:00 | Outlook can do it either way - it all depends on how it was imported. It asks during the import process whether you want to import it into the current folder, or add it as a new data file. If you have POP accounts in Outlook you can safely delete them without affecting any data. If you have an IMAP or exchange account, if you delete the account, to all intents and purposes the data goes with it, so if you want to remove an IMAP or exchange account without losing the data, export the whole data file to a .PST, then delete the account, then add the PST back in | wratterus (105) | ||
| 1408677 | 2015-09-29 00:00:00 | , but why did the two accounts get merged into one? It all depends on how Outlook was setup. The previous 2 separate inboxes were 2 separate PST's , outlook has the option to keep the incoming mail separate or merge them both (into 1 pst) . That can be changed afterwards in Outlooks setup (control panel, mail) to save all the old mail, either export to a pst,as above, or (and) copy the existing PST's to a backup folder |
1101 (13337) | ||
| 1 | |||||