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Thread ID: 74269	2006-11-16 22:35:00	no sound	williamh (11479)	Press F1

Post ID	Timestamp	Content	User
499769	2006-11-16 22:35:00	need help with multimedia audio controller. Rebooted pc and have no sound since.I have no sound on pc.Question mark at multimedia audio controller.Recently rebooted due to virus.Here are details from belarc.Operating System System Model Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC PB13202001 System Serial Number: 040549320123 Chassis Serial Number: 50424E Enclosure Type: Desktop Processor a Main Circuit Board b 2.80 gigahertz Intel Pentium 4 16 kilobyte primary memory cache 256 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.0 Bus Clock: 133 megahertz BIOS: American Megatrends Inc. 1.0w 09/23/2004 Drives Memory Modules c,d 80.02 Gigabytes Usable Hard Drive Capacity 74.16 Gigabytes Hard Drive Free Space _NEC DVD_RW ND-3500AG [CD-ROM drive] ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 3JVD2266, rev 8.01, SMART Status: Healthy 256 Megabytes Installed Memory Slot 'DDR2' is Empty Slot 'DDR1' has 256 MB Local Drive Volumes c: (NTFS on drive 0) 80.02 GB 74.16 GB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon AARON 29/07/2006 14:19:12 (admin) HARRY 29/07/2006 00:01:36 (admin) RHYS 29/07/2006 15:59:15 (admin) RYAN 29/07/2006 13:24:03 (admin) local system accounts Administrator never (admin) ASPNET never Guest never HelpAssistant never SUPPORT_388945a0 never Marks a disabled account; Marks a locked account hp psc 1310 series on USB001 Controllers Display Standard floppy disk controller Primary IDE Channel [Controller] Secondary IDE Channel [Controller] SiS PCI IDE Controller RADEON 9550 [Display adapter] RADEON 9550 Secondary [Display adapter] Proview CY-465 [Monitor] (14.0"vis, s/n FEIC4A0250521, October 2004) Bus Adapters Multimedia SiS 7001 PCI to USB Open Host Controller (2x) SiS PCI to USB Enhanced Host Controller Unimodem Half-Duplex Audio Device Communications Other Devices Smart Link 56K Voice Modem Realtek RTL8139 Family PCI Fast Ethernet NIC primary Auto IP Address: 192.168.1.7 / 24 Gateway: 192.168.1.1 Dhcp Server: 192.168.1.1 Physical Address: 00:08:54:34:C8:EE Realtek RTL8139 Family PCI Fast Ethernet NIC #2 Dhcp Server: 192.168.1.1 Physical Address: 00:0F:EA:AB:F6:C3 Networking Dns Server: 192.168.1.1 Creative WebCam Vista hp psc 1310 series Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Microsoft PS/2 Mouse USB Composite Device USB Printing Support USB Root Hub (3x) psc 1310 (DOT4PRINT) Virus Protection [Back to Top] No details available Missing Microsoft Security Hotfixes [Back to Top] All required security hotfixes (using the 07/11/2006 Microsoft Security Bulletin Summary) have been installed. Installed Microsoft Hotfixes [Back to Top] Internet Explorer SP2 (SP2) Microsoft .NET Framework 2.0 KB917283 (details...) MSXML 2 SP6 KB887606 (details...) MSXML 4 SP2 KB887606 (details...) Reinstall! Windows Media Connect SP0 WMCSETUP on 05/02/2006 (Windows Media Connect 2) Windows Media Player 10 KB917734_WMP10 (details...) SP0 KB895181 (details...) KB895316 (details...) Reinstall! KB910393 (details...) KB912452 (details...) KB917734_WMP10 on 27/07/2006 (details...) Windows Media Player SP0 KB911564 (details...) Windows XP SP3	williamh (11479)
499770	2006-11-16 22:50:00	You will have top install the drivers again for the sound card. Go to control panel>system>>device manager, right click on the sound card (with the exclaimation mark) and update drivers using the files that you have just downloaded..	SolMiester (139)
499771	2006-11-16 22:51:00	You have to find out what brand/model the mobo is and download the drivers from whatever site.	Speedy Gonzales (78)
499772	2006-11-16 22:55:00	Here they are (support.packardbell.com)	SolMiester (139)
499773	2006-11-16 22:59:00	Did u reinstall (do a clean install)? Or did u just install XP over XP? Wouldnt these PC's have a partition (or something) to take it back to its original state?	Speedy Gonzales (78)
499774	2006-11-17 19:16:00	solmiester tried download still nothing.Speedy it was xp over xp, there is a partition but it is only 8mb which is what pc created.ps im not to savvy with pc knowledge. any help much appreciated.	williamh (11479)
499775	2006-11-17 20:57:00	Speedy it was xp over xp In that case the virus is most probably still on your system. Installing XP over XP wont fix a virus problem. If u did a clean install it might. I would get a anti-virus program and do a thorough scan. Or get Hijackthis (www.merijn.org) Unzip this file, then run it then click on scan and saver a log. Post the log here. And get Spybot (www.spybot.info) Download the main program and the detection updates. Install both then run it then do a scan.	Speedy Gonzales (78)
499776	2006-11-20 21:30:00	modem line 0 playback has been installed in my audio devices and i cant change it can any one help as i think this might solve my problem.	williamh (11479)
499777	2006-11-20 22:20:00	That modem 0 is for a voicemodem . Go to control panel / sounds / audio tab change it to the soundcard as the default device .	Speedy Gonzales (78)
499778	2006-11-20 23:23:00	Rebooted pc and have no sound since. not trying to be pedantic just teaching you the correct terminology which is VERY important in computing as one statement means something totally different to another......... rebooted......means to restart the pc...... you've reinstalled	drcspy (146)
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