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| Thread ID: 140368 | 2015-10-01 00:12:00 | Malware on Win7 | Myth (110) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1409241 | 2015-10-01 00:12:00 | Have been out of the IT world for quite a while due to work and home. When you open Firefox on daughter's Win7 computer, every search and opened page is accompanied by a heap of ads. Currently it is almost unusable This weekend I intend to try and resolve this issue, but am wondering the following: what is a good anti-malware app that I can use to scan the computer? Prefer free or trial versions please is Win Security Essentials (free) edition still reasonable for stopping viruses. Ideally I would like to stick with free software I note that apps that download other apps is becoming the norm these days on Windows (Uniblue anyone?). Is there anything that auto-detects one of these nuisance apps, and alerts/removes before it becomes too much of an issue? I personally don't use Windows, hence not really sure what to use |
Myth (110) | ||
| 1409242 | 2015-10-01 00:39:00 | Hey Myth I would recommend to use Malwarebytes Free Edition but there is a 14 Day Trial Version of Premium , which you can take advantage of . www.malwarebytes.org Then download Adware Cleaner a free removal tool for threats found in pc - toolslib.net . I personally liked this program as my browser was hijacked and it manged to solved it by removing the threat . I don't trust "Win Security Essentials" , since recently one of my friend had a virus which destroyed data on his hard drive and so Win Security Essentials could not prevent the attack from happening . The last question im not sure how to answer that , maybe some other people can help you . So download and install Malwarebytes and Adware Cleaner run it , and see what you find . If issue still exist then further steps could be taken . Thanks |
AppleFan (17097) | ||
| 1409243 | 2015-10-01 01:08:00 | By the people who make the NOD32 anti-virus, this tool I have found useful. www.eset.com and you could try some of the solutions on this website if you can identify the malware. http://www.bleepingcomputer.com/ |
KarameaDave (15222) | ||
| 1409244 | 2015-10-01 01:12:00 | Addblock plus addon for Firefox or ghostery addon | gary67 (56) | ||
| 1409245 | 2015-10-01 20:35:00 | I'd endorse Applefan's comments. Run Malwarebytes as first check and run it again till it comes up clean. Then run ADWCleaner as I find it pretty much always comes up with more that needs clearing. As for stopping this stuff, That ain't easy. This crap you see is not viruses and because it gets invited in, it is not stopped by and large. Most all this garbage is called PUPs and the first P stands for 'potentially' which means your security software is not sure whether you wanted it or not. Best advice is not to click on offers to fix/speed up/check drivers etc etc and stay clear of dodgy sites. But, as I said, it ain't easy as you need very sensitive antennae waving all the time. My record for the number of hits seen by Maiwarebytes is 933 (NOT my comp!!). Leave Malwarebytes on your daughter's comp and tell her to run it regularly. She will forget, but at least you tried!! Good luck. |
linw (53) | ||
| 1409246 | 2015-10-02 05:38:00 | Cheers for the advice all I have an older version of MalwareBytes so installed that and updated fully. Ran it in normal windows and it found quite a bit.. including some of the final issue. However issue was not solved. Booted to safe mode but lost use of USB mouse. So managed to get a scan going which found the rest of the issue (but I couldn't figure out how to keyboard shortcut to mark for quarantine). So rebooted into normal and deleted the highlighted files. There was still some weirdness going on, so I deleted everything to do with Mozilla in AppData after first uninstalling Firefox. Installed only version of Firefox I had saved (IE was still not working) which was really old. Had to go through registry as well and deleted everything to do with "HighStairs" "Yontoo" "searchinterneat-a.akamaihd" (I shortened this last one to "searchinterneat" and "akamaihd") Reboot, all gone. Firefox and IE work perfect again :D I do need to download an updated version of Firefox, MalwareBytes and add to my applications folder on network |
Myth (110) | ||
| 1409247 | 2015-10-02 06:10:00 | Don't forget to add the two addons for firefox I mentioned | gary67 (56) | ||
| 1409248 | 2015-10-02 06:24:00 | Another anti malware program to run is Emsisoft Emergency Kit www.emsisoft.com (no one cleaner gets them all) Should have got rid of Firefox with Revo uninstaller to get rid of any remaining reg entries Unchecky http://unchecky.com/ will stop the added crap from getting through when downloading software (note: at the moment unchecky is being flagged by Est Nod32 but is a false positive and is being corrected),don't know about other Anti virus software |
Lawrence (2987) | ||
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