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| Thread ID: 74823 | 2006-12-06 12:11:00 | Start menu "Help & Support", "Search" & "Run" not available. | old_a_g (2083) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 504658 | 2006-12-06 12:11:00 | XP SP2. None of these commands are available from the Start menu. However, msconfig can be opened from the address window. I use Symantec AV, SpyBot S&D, AdAware, ZoneAlarm & Spyware Doctor. All with current definitions (checked for daily) so have a reasonably belief that my machine has not been compromised/invaded. Have not recently installed or changed any programs, and have no idea how long this problem may have existed. Any ideas? Thanks |
old_a_g (2083) | ||
| 504659 | 2006-12-06 12:30:00 | Right click start > properties > Start menu tab; Customize > Advanced tab | Rob99 (151) | ||
| 504660 | 2006-12-06 12:44:00 | Right click start > properties > Start menu tab; Customize > Advanced tabNot sure how that's going to help. What he could do is look into his Group Policy settings to see if they're disabled there. | Greg (193) | ||
| 504661 | 2006-12-06 12:45:00 | Thanks. That was already the case - boxes checked. The items do appear on the menu - they don't run though. I should add that the F1/Help button does not work either. Group Policy? I know, use Help. No, can't do that either. |
old_a_g (2083) | ||
| 504662 | 2006-12-06 13:04:00 | I'm not too sure but aren't these symptoms usually related to a particular virus? Does anyone else know? |
Agent_24 (57) | ||
| 504663 | 2006-12-06 20:18:00 | Get hijackthis and post a log here. Unzip the hjt file first. |
Speedy Gonzales (78) | ||
| 504664 | 2006-12-07 00:54:00 | Umm. Post a log here? Have txt file of scan but cant attach. |
old_a_g (2083) | ||
| 504665 | 2006-12-07 00:59:00 | Umm. Post a log here? Have txt file of scan but cant attach. copy & paste it here :) |
stu161204 (123) | ||
| 504666 | 2006-12-07 01:12:00 | Where is "Here" or do you mean the txt contents to the forum? | old_a_g (2083) | ||
| 504667 | 2006-12-07 03:16:00 | Copy the contents of the HijackThis logfile then paste it into a reply to this thread for analysis. Greg: Group policy editing is only available in WinXP Pro. Not that we know whether Home or Pro is being used. |
FoxyMX (5) | ||
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