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Thread ID: 74818	2006-12-06 09:12:00	Computer Not Responding	alayne (11582)	Press F1

Post ID	Timestamp	Content	User
504625	2006-12-06 09:12:00	I am currently running Microsoft Windows 2000 Operating system. My computer randomly freezes and on occassion restarts itself (very seldom tho'). When I run task manager often the entire computer frezzes and then I cannot switch my pc off. This generally happens while using Microsoft Office 2003, but also happens while working with other programs. I have done a full virus and spyware scan but nothing has been detected. I also took my computer away to a clean environment and ran theses scans and have still not picked up anything. We are running from a 2003 server and all the pc's in the office running with Microsoft 2000 are having this problem. The Microsoft Windows XP computers seem to be running fine. Can anyone shed some light on this. Please, Please, Please!!!!!	alayne (11582)
504626	2006-12-06 09:17:00	welcome to pf1 service packs up to date ? How much Ram do these pc's have	beama (111)
504627	2006-12-06 09:24:00	Hi, I haveinstalled sp4 for windows 2000, sp2 for office 2003 and my pc has 2gig RAM.	alayne (11582)
504628	2006-12-06 09:35:00	this may sound funny, check the config of your virus checker if its set to scan all files change it specified extensions because want maybe happening is when you open an application it will scan all files associated with it and if its run from a network share........... I hope you enjoy coffee:), this may appear as hung pc	beama (111)
504629	2006-12-06 09:40:00	lol, thank you beama, i am not overly clued up on pc jargon. i am not 100% sure what to check for? what you are saying does kinda make sense as if i waite long enough (yes, i do like coffee) the programs do start running eventually.	alayne (11582)
504630	2006-12-06 10:46:00	Hello alayne, welcome to PressF1 :) I suggest you post us a HijackThis log. HijackThis quickly scans a users' computer and creates a list of differences from a known spyware-free environment. You can obtain a copy of HijackThis from the following website: www.merijn.org After creating a log, paste the content into this thread and sir Speedy will analyse it for you. Alternatively, you can have it analysed over here -> www.hijackthis.de Have you tried defragmenting your hard disk drive? Cheers :)	Renmoo (66)
504631	2006-12-06 13:20:00	Hi JamesKan, Thank you. I have done a disk defrag. HijackThis Log as suggested: Logfile of HijackThis v1.99.1 Scan saved at 03:10:55, on 2006/12/06 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\cisvc.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Eset\nod32krn.exe C:\WINNT\system32\nvsvc32.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\locator.exe C:\WINNT\system32\MSTask.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\WINNT\system32\RUNDLL32.EXE C:\WINNT\SOUNDMAN.EXE C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Eset\nod32kui.exe C:\WINNT\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\WINNT\system32\cidaemon.exe C:\Program Files\AutoCAD 2007\acad.exe C:\DOCUME~1\alayne\LOCALS~1\Temp\AdskCleanup.0001 C:\Program Files\Common Files\Autodesk Shared\Service\AdskNetSrv.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\BP\Downloads\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=121506 serial=DR12WRX-0505380-TAQ lang=EN O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot O4 - HKLM\..\Run: [PCPitstop Optimize Registration Reminder] C:\Program Files\PCPitstop\Optimize\Reminder.exe O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - update.microsoft.com O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = boogertmanct.co.za O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = boogertmanct.co.za O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = boogertmanct.co.za O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Autodesk Network Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskNetSrv.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe	alayne (11582)
504632	2006-12-06 13:43:00	Looks like a lot of junk in there that shouldn't be. A better analyser than me will give you some advice on what to delete. But... I suspect your main problem is hardware based - eg your motherboard may be stuffed, or your RAM may be half fried. What's the temperature indicated by your BIOS temp monitor?	Greg (193)
504633	2006-12-06 14:19:00	Hi Greg, where would I find my BIOS temp monitor?	alayne (11582)
504634	2006-12-06 15:38:00	Hi Greg, where would I find my BIOS temp monitor?Run your PC for a few minutes to get it up to heat . Reboot, and while it's starting up hold the Delete key on your keyboard . This will start it into the BIOS . Once there, depending on your BIOS version, you'll find a menu to navigate your way to something that will show the CPU's current temperature . Just play around there and follow the on-screen instructions . Once you've found your current CPU temp, exit (esc) all the way out without saving, and allow the computer to restart . Then report back here what temps the BIOS reports . If the above is too confusing, advise us what BIOS type and version you have, by pressing the Pause key just as the first screen shows on startup . Make a note of what's on the screen and report back . Good luck - I can't be certain that your problem is an overheating issue, but it could well be . If that is established, then we'll know what further checks should be suggested . ps - what part of Cape Town you live? I spent a couple of happy years there .	Greg (193)
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