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Thread ID: 75039 2006-12-14 10:36:00 Unable to access Gmail Renmoo (66) Press F1
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506609 2006-12-14 10:36:00 Dear all. A friend of mine is having difficulty with accessing her Gmail account. Whenever she signs in, she sees this jumble of codes instead of "Loading..." (it never appeared):

x��Vmo�6��_q��^m�I�l�LA�4t�<� 4u�hK�JR�� �}GI���|������sw�3�]YL�I�<���ܹj�_k�f��*7�=V�h�X�p�F��D΍E����
�IW��S�e1�7��j
�\'j��B� f,�%_�e|�1}��(d�d�6�G@�phw��ʫ���;�Ո;]�ٖ =�X��k2� b�8���9��[ad�����k�VQ�S^V��%�����1��0}%$�<�z+�n��dԾO@���Jw�IF���
d�H^L��k�W����9 *>/0 �@� d����i�-B� =�����<�n� ��

Changing the language in her browsers does not help at all. Googling the above codes yielded nothing. She has also tried clearing browser's history. Could this be due to the presence of malware?

Cheers :)
Renmoo (66)
506610 2006-12-14 11:23:00 That looks like the browser is trying to load a binary file as text - possibly due to incorrect headers. Does this happen in all browsers? Might also be worth taking a look at the hosts file, as I doubt the problem is with GMail.

When you say "clearing browser's history" do you mean clearing the cache, or clearing the browsing history - they are two very different things. If you haven't already done it, clear the browser cache.
Erayd (23)
506611 2006-12-14 11:49:00 Gmail is working ok. zqwerty (97)
506612 2006-12-14 17:26:00 GMail was having server problems earlier, so that could be a part of it. The_End_Of_Reality (334)
506613 2006-12-14 22:39:00 What browser? Greg (193)
506614 2006-12-14 22:41:00 That looks like the browser is trying to load a binary file as text - possibly due to incorrect headers. Does this happen in all browsers? Might also be worth taking a look at the hosts file, as I doubt the problem is with GMail.

When you say "clearing browser's history" do you mean clearing the cache, or clearing the browsing history - they are two very different things. If you haven't already done it, clear the browser cache.
Heya Bletch. Yeap, that problem applies to both Firefox and Internet Explorer.

I was refering to "clearing browser's history" under the "Advanced" tab of Options in Firefox.

Anymore suggestions?

Cheers :)
Renmoo (66)
506615 2006-12-14 23:26:00 Gmail is fine for me. pcuser42 (130)
506616 2006-12-15 07:06:00 Gmail is working ok.


Gmail is fine for me.
The problem does not lie within Gmail, I am pretty sure on that; even I could access her e-mail account on my computer.

***Still thinking***

Cheers :)
Renmoo (66)
506617 2006-12-15 08:25:00 Fairly sure that Gmail is Java based, so you could try either downloading the latest Sun Java runtime ver 6 or before that delete the Java temp files. zqwerty (97)
506618 2006-12-15 08:56:00 Fairly sure that Gmail is Java based, so you could try either downloading the latest Sun Java runtime ver 6 or before that delete the Java temp files.
I.... strongly doubt that Gmail is Java-based. It relies on mainly HTML and Javascript in order for it to function.

Thanks for the suggestion though :)
Renmoo (66)
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