Forum Home
Press F1
 
Thread ID: 75245 2006-12-21 15:45:00 USB problem with MP3 player Vince (406) Press F1
Post ID Timestamp Content User
508596 2006-12-21 15:45:00 I bought an Apacer Audio Steno AU231 MP3 player for my daughter, for Christmas. I thought I would put some Christmas music on it, but when I plug it into the USB port on my computer I get the the message "USB device not recognized.":annoyed:

The MP3 players manual says that drivers are not required for Win. XP, which I am using. The MP3 player has music on it and plays!?

I can't give it to my daughter as is. Any sugestions?

PS I have been to the Apacer website. It appears to be still under construction and is no help at all.:mad:
Vince (406)
508597 2006-12-21 17:25:00 www.apacer.com

Before doing any of the following ring who ever you purchased it from see want they say

does it show in my computer as a removable drive ie usb drive or does it show in disk management.

Had this trouble with An Ipod a while back after coming back from repair it appeared to been formatted in an apple I just reformatted it and all was ok
beama (111)
508598 2006-12-26 15:52:00 I think I know what caused the problem. Before plugging in the MP3 players USB cable I checked the sockets on the front of the computer and found them full of dust, so I cleaned them out with one of those "MAGNETIC" dusters?!

I think I murdered the front USB ports:eek: :blush: :o

When My daughter came over today, we tried using the ports at the back of the computer and it worked! Not a hint of a problem.:)

I don't understand the hardware well enough to be sure of my diagnosis, so if I am wrong please let me know.:)
Vince (406)
508599 2006-12-26 20:02:00 It may simply be the case front USB ports are not connected to the motherboard. Have you ever used the front ports before? Jen (38)
508600 2006-12-26 20:17:00 Jen, the front USB port MUST be plugged in... because "USB device not recognized." is an error that Windows gives when it gets an error while installing/initialising a USB device :p

I get it here with my external HDD every now and then, how many times did you try plugging it in at the front? cause with mine I take the USB plug out and put it in again and usually it picks it up right, if not try again...
The_End_Of_Reality (334)
508601 2006-12-27 04:07:00 Jen, the front USB port MUST be plugged in . . . because "USB device not recognized . " is an error that Windows gives when it gets an error while installing/initialising a USB device :p

I get it here with my external HDD every now and then, how many times did you try plugging it in at the front? cause with mine I take the USB plug out and put it in again and usually it picks it up right, if not try again . . .

Good point, sometimes the smallest logical errors are the hardest to recognize . I had in fact seen it myself and forgoten it . :blush:

There is air flow in through the front ports, which is why they were FULL of dust in the first place .

Yes I have tried both front ports twice, more like 4 times each .

Could it be that only 1 of the 5 host controlers is USB 2, the same as the MP3 player?:)
Vince (406)
508602 2006-12-27 04:25:00 I too have done it many times...

Hmm, what happens when you try a different USB device?

No, if the MP3 Player is USB 2 it should also be USB 1.1 compatible.
The_End_Of_Reality (334)
508603 2006-12-27 06:16:00 I have come across USB2 only USB drives which worked OK at the back as they were USB2 ports , but the front was only USB1.1

Maybe it is a USB2 only device. easy way to tell is by using another USB device to check the front connectors are hooked up.
pheonix (36)
508604 2006-12-27 11:15:00 Yes phoenix, the front ports are connected, I downloaded pictures from a friends camera a couple of years ago. Vince (406)
508605 2006-12-27 12:56:00 Maybe it is treated as USB Mass Storage and that is not allowed in your BIOS? Just a guess. developer (4447)
1