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| Thread ID: 75296 | 2006-12-24 00:23:00 | Internet connection issue | Ory (11654) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 509032 | 2006-12-24 00:23:00 | I am having trouble connecting to the internet. I get the message "The page cannot be displayed" and in the IE banner "Cannot find server". This applies to any website that I try, they all come up with the same message. I can however make it connect by turning off my internet security programme, it all comes right after that. I can then turn the security package back on and still connect to all and every website. I can continue to connect to any website until the next restart of the PC when the problem reoccus. The PC is a toshiba laptop runng XP SP2 and IE 6.0 SP2. I use Ihug and an ADSL wireless modem and has been very reliable until very recently. Security is via Panda Platinum 2006. |
Ory (11654) | ||
| 509033 | 2006-12-24 00:29:00 | Hmm, it maybe doing what Zonealarm and Symantec do. Shutting off its proxy service. I would go to control panel / admin tools/ services. See if there's a proxy service for it, and see if it turned itself off. |
Speedy Gonzales (78) | ||
| 509034 | 2006-12-24 21:58:00 | thanks, I can't see anything that looks like a proxy service. All the Panda stuff is set to automatic. | Ory (11654) | ||
| 509035 | 2006-12-24 22:13:00 | Get hijackthis (www.merijn.org) Unzip it run it then click on scan and save a log. Copy and paste the log here. |
Speedy Gonzales (78) | ||
| 509036 | 2006-12-26 21:47:00 | Here's the scan file Logfile of HijackThis v1 . 99 . 1 Scan saved at 10:34:30 a . m . , on 27/12/2006 Platform: Windows XP SP2 (WinNT 5 . 01 . 2600) MSIE: Internet Explorer v6 . 00 SP2 (6 . 00 . 2900 . 2180) Running processes: C:\WINDOWS\System32\smss . exe C:\WINDOWS\system32\csrss . exe C:\WINDOWS\SYSTEM32\winlogon . exe C:\WINDOWS\system32\services . exe C:\WINDOWS\system32\lsass . exe C:\WINDOWS\system32\Ati2evxx . exe C:\WINDOWS\system32\svchost . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv . exe C:\WINDOWS\system32\svchost . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51 . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE . EXE C:\WINDOWS\System32\svchost . exe C:\WINDOWS\system32\svchost . exe C:\WINDOWS\system32\svchost . exe c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV . EXE C:\WINDOWS\system32\spoolsv . exe C:\WINDOWS\SYSTEM32\Ati2evxx . exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs . exe C:\WINDOWS\Explorer . EXE C:\WINDOWS\system32\DVDRAMSV . exe C:\WINDOWS\System32\svchost . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr . exe C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc . exe C:\WINDOWS\system32\svchost . exe C:\Program Files\Windows Media Player\WMPNetwk . exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx . exe C:\Program Files\TOSHIBA\E-KEY\CeEKey . exe C:\Program Files\Apoint2K\Apoint . exe C:\Program Files\Canon\CAL\CALMAIN . exe C:\Program Files\TOSHIBA\TouchPad\TPTray . exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray . exe C:\WINDOWS\system32\dla\tfswctrl . exe C:\Program Files\Toshiba\Tvs\TvsTray . exe C:\WINDOWS\system32\TPSMain . exe C:\WINDOWS\system32\ZoomingHook . exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe . exe C:\WINDOWS\AGRSMMSG . exe C:\WINDOWS\system32\TCtrlIOHook . exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy . exe C:\WINDOWS\system32\TPSBattM . exe C:\Program Files\Apoint2K\Apntex . exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd . exe C:\WINDOWS\system32\ctfmon . exe C:\WINDOWS\System32\alg . exe C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer . exe C:\Program Files\Logitech\SetPoint\SetPoint . exe C:\WINDOWS\system32\RAMASST . exe C:\Program Files\Ringo\Hub . exe C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM . EXE C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR . EXE C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\SRVLOAD . EXE C:\Program Files\iolo\System Mechanic 6\SMTrayNotify . exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK . EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD . EXE C:\WINDOWS\system32\NOTEPAD . EXE C:\Program Files\Internet Explorer\IEXPLORE . EXE C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\apvxdwin . exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\WebProxy . exe C:\Program Files\Hijack this\HijackThis . exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www . google . co . nz/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7 . 0\ActiveX\AcroIEHelper . dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx . dll O4 - HKLM\ . . \Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd . exe O4 - HKLM\ . . \Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx . exe" O4 - HKLM\ . . \Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey . exe O4 - HKLM\ . . \Run: [Apoint] C:\Program Files\Apoint2K\Apoint . exe O4 - HKLM\ . . \Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray . exe O4 - HKLM\ . . \Run: [NDSTray . exe] NDSTray . exe O4 - HKLM\ . . \Run: [dla] C:\WINDOWS\system32\dla\tfswctrl . exe O4 - HKLM\ . . \Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray . exe O4 - HKLM\ . . \Run: [TPSMain] TPSMain . exe O4 - HKLM\ . . \Run: [ZoomingHook] ZoomingHook . exe O4 - HKLM\ . . \Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup . exe hwSetUP O4 - HKLM\ . . \Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe . exe O4 - HKLM\ . . \Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL . exe SVPwUTIL O4 - HKLM\ . . \Run: [AGRSMMSG] AGRSMMSG . exe O4 - HKLM\ . . \Run: [TCtryIOHook] TCtrlIOHook . exe O4 - HKLM\ . . \Run: [TFncKy] TFncKy . exe O4 - HKLM\ . . \Run: [Logitech Hardware Abstraction Layer] KHALMNPR . EXE O4 - HKLM\ . . \Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN . EXE" /s O4 - HKLM\ . . \Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio . exe" O4 - HKLM\ . . \Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\ . . \Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd . exe O4 - HKCU\ . . \Run: [ctfmon . exe] C:\WINDOWS\system32\ctfmon . exe O4 - HKCU\ . . \Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer . exe" O4 - Startup: Microsoft Office OneNote 2003 Quick Launch . lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM . EXE O4 - Global Startup: Adobe Reader Speed Launch . lnk = C:\Program Files\Adobe\Acrobat 7 . 0\Reader\reader_sl . exe O4 - Global Startup: Logitech SetPoint . lnk = C:\Program Files\Logitech\SetPoint\SetPoint . exe O4 - Global Startup: RAMASST . lnk = C:\WINDOWS\system32\RAMASST . exe O4 - Global Startup: Ringo Launcher . lnk = C:\Program Files\Ringo\Hub . exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL . EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR . DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs . exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs . exe O15 - Trusted IP range: http://10 . 1 . 1 . 1 O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - . microsoft . com/fwlink/?linkid=39204" target="_blank">go . microsoft . com O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - . pandasoftware . com/activescanpro/as5/asproinst . cab" target="_blank">acs . pandasoftware . com O17 - HKLM\System\CCS\Services\Tcpip\ . . \{BD0CB85D-9A63-4FAA-A8C6-237512B55BC4}: NameServer = 203 . 109 . 129 . 67,203 . 109 . 129 . 68 O17 - HKLM\System\CCS\Services\Tcpip\ . . \{D3AC0705-05B2-46AA-9E10-13CE9FB02C11}: NameServer = 203 . 109 . 129 . 67,203 . 109 . 129 . 68 O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr . dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev . dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon . dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj . dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc . - C:\WINDOWS\system32\Ati2evxx . exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc . - C:\Program Files\Canon\CAL\CALMAIN . exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs . exe O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co . , Ltd . - C:\WINDOWS\system32\DVDRAMSV . exe O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT . exe (file missing) O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr . exe O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv . exe O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51 . exe O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc . exe O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda platinum 2006 internet security\firewall\PNMSRV . EXE O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsImSvc . exe O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv . exe |
Ory (11654) | ||
| 509037 | 2006-12-26 22:11:00 | Hi, sound like the security program has an issue..... This is from their web site.... In some cases, if the security solution Platinum 2006 is installed, certain web pages cannot be accessed or only part of the content of these pages is displayed. The cause of this conflict is the HTTP protection, which scans HTTP traffic before the pages are displayed in your browser. In order to resolve this incident, Panda Software has developed the hotfix hfp100606s11.exe. Follow the steps below to apply the hotfix: Panda web support (www.pandasoftware.com) |
SolMiester (139) | ||
| 509038 | 2006-12-26 22:36:00 | Thanks, the problem has gone away now after loading the Panda fix-it. |
Ory (11654) | ||
| 509039 | 2006-12-27 06:19:00 | Actually, cancel that last comment. The panda patch seemed to be working but it's not in fact. Everything is still the same. I can't get to ANY website. Interesting, email still works fine. |
Ory (11654) | ||
| 509040 | 2006-12-27 06:23:00 | Do you only have one browser installed, IE? You haven't by any chance blocked Internet Explorer with the Panda Firewall? | Jen (38) | ||
| 509041 | 2006-12-30 06:26:00 | No, I only have IE 6.0 loaded and it isn't blocked by the firewall.:badpc: | Ory (11654) | ||
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